HD 5970 Graphic bugs

Neptunss

Junior Member
Oct 17, 2012
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0
0
So i have a problem. I´ve been using my PC for 2.5 years now and couple of months ago i started having graphic bugs. At the beginning it was just ocasional bug but it started becoming more and more often until one day it went completely crazy. Adding a screen-shot so you would understand what im talking about. Every time i turned on any game or even aero theme in windows it would start showing bugs, games were lagging and running FurMark stress test would result in blue screen.

So i send it to shop i bought it from because my warranty was for 3years and they told me that it was drivers problem(even tho i havent changed drivers when it started happening and later i tried to format my PC and reinstal all drivers it would still keep showing graphic bugs)

Well anyway. The problem is that even though everything works now. Games run fine (no lags), FurMark test runs fine, 3DMark gives relatively good scores compared to people having similiar systems. But i noticed that when playing games ocasionaly there are still some graphic bugs popping up (like a spike of graphic that was not supposed to be there... Pretty much like in the screenshot but just in smaller scale)

So can someone tell me is there a real problem in the card or is it just ocasional bugs that i shouldn´t worry about? The warranty for the card ends in a month or two and i really don´t want to have the same problem come up again when the warranty is over. Thank you very much for your help.

I´m using windows 7 (32bit), MSI Afterburner for fan control (no overclock), DirectX 11. Catalyst version 12.8.

CPU - I5 -750

Motherboard - Gigabyte P55-UD3

http://postimage.org/image/qg5fl9b7v/ - Screen shot of the bug
 

BallaTheFeared

Diamond Member
Nov 15, 2010
8,115
0
71
Looks like you have a problem with your gpu, unless AMD has CF problems in LoL.

If they don't have any reported problems in CF I would RMA if you still have warranty, if not I would try to raise the voltage or decrease the clock speeds.
 

Neptunss

Junior Member
Oct 17, 2012
4
0
0
I do have warranty. The problems are not only in LoL, it´s in every game. The shop i sent the PC told me that everything is fine with new drivers that they installed which clearly is not true. It costs money for me to send them the PC and if they tell me that it´s working as intended like they did last time is not really good enough for me. That´s why im trying to find out what is the problem so they couldn´t just say that its fine as it is.
 

Neptunss

Junior Member
Oct 17, 2012
4
0
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Umm... I am not really sure how it works but i´m from Lithuania and when i called the shop i bought the PC from about warranty they told me that i should send them the PC and then they´ll decide what to do with it and if something is wrong. Not sure how i can send it straight to manufacturer.
 

BallaTheFeared

Diamond Member
Nov 15, 2010
8,115
0
71
You should contact MSI directly, see what they say. I'm not exactly sure how they do it in your region, but I would contact them about it being a problem and having already sent it to the shop of purchase once.
 

Keromyaou

Member
Sep 14, 2012
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I don't clearly see what you are seeing. If something triangle in the middle is a problem, I read similar problems in 3D Guru forum a long time ago. They said that the problem is related to tessellation artifacts, and suggested to reseat the video card and to reduce vRAM temperature. I don't know if this works for you or not. But maybe worth while to try it???
 

BallaTheFeared

Diamond Member
Nov 15, 2010
8,115
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71
11111.jpg
 

RussianSensation

Elite Member
Sep 5, 2003
19,458
765
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I do have warranty. The problems are not only in LoL, it´s in every game. The shop i sent the PC told me that everything is fine with new drivers that they installed which clearly is not true. It costs money for me to send them the PC and if they tell me that it´s working as intended like they did last time is not really good enough for me. That´s why im trying to find out what is the problem so they couldn´t just say that its fine as it is.

If you have artifacts in every game, you can try testing this card in another computer or try 3-4 versions of different drivers. Even try a clean OS install. If the card still exhibits problems, it's not drivers.

BTW, what are your GPU temperatures? Your GPU fan speed at load?

Download HWInfo64 or MSI Afterburner and tell us the GPU usage and load GPU temperatures in Unigine Heaven 3.0 or 3dMark11 or similar.

Also, please check your 12V rail voltages in HWinfo64 to make sure your PSU is stable.