Having trouble fixing a registry

Akhen

Golden Member
Nov 14, 2005
1,431
0
76
okay heres the deal
yesterday my mothers labtop went down
and was displaying a blue screen on startup:
Stop: c0000218 {Registry File Failure} The registry cannot load the hive (file): \SystemRoot\System32\Config\SOFTWARE or its log or alternate


anyways I looked it up and found this:
http://support.microsoft.com/kb/307545/en-us

basicly instructions to fix it

at one point I am typing commands to back up files
md tmp
copy c:\windows\system32\config\system c:\windows\tmp\system.bak
copy c:\windows\system32\config\software c:\windows\tmp\software.bak
copy c:\windows\system32\config\sam c:\windows\tmp\sam.bak
copy c:\windows\system32\config\security c:\windows\tmp\security.bak
copy c:\windows\system32\config\default c:\windows\tmp\default.bak

delete c:\windows\system32\config\system
delete c:\windows\system32\config\software
delete c:\windows\system32\config\sam
delete c:\windows\system32\config\security
delete c:\windows\system32\config\default

copy c:\windows\repair\system c:\windows\system32\config\system
copy c:\windows\repair\software c:\windows\system32\config\software
copy c:\windows\repair\sam c:\windows\system32\config\sam
copy c:\windows\repair\security c:\windows\system32\config\security
copy c:\windows\repair\default c:\windows\system32\config\default

anyways at the very begining on line 3 it cannot manage to copy the file
saying file could not be copied.
I thought about it and went on although im pretty sure it was something I need
and so on 6 at defaulot backup it told me this time "the system cannot find the file specified."

Now that two errors have occured im not sure if I should go on and need some opinion on what to do.

 

wpshooter

Golden Member
Mar 9, 2004
1,662
5
81
I would be worried more about what caused this, than how to fix it.

You need to get the hard drive manufacturers diagnostic software and check the integrity of your hard drive(s), first thing.

 

bsobel

Moderator Emeritus<br>Elite Member
Dec 9, 2001
13,346
0
0
Run a chkdsk from the recovery console and then try again.