Have Samsung SSDs become unreliable ?

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H

hhhd1

Senior member
Apr 8, 2012
667
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I keep noticing allot of issues with the Samsung SSDs reliability recently:

- A quick look at the negative reviews at Amazon.com for the 850 Evo shows many reports of DOA or other issues, considering that it is a relatively new drive.
- Samsung refuse to fix the slow down bug with the 840 TLC Non-evo
- more than 1 report by random users of issues with 840 pro / 850 pro on forums/amazon/..etc

or, has it always been like that, and was just perceived as reliable when compared to OCZ or Sandforce's original issues ?

Any statistics showing failure rate ?
 
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BonzaiDuck

BonzaiDuck

Lifer
Jun 30, 2004
16,782
2,114
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AdamK47 pretty much has it in a nutshell.

I switched from ISRT 60GB-Pyro with 600GB WD VR more than a year ago -- to the 840 Pro. I haven't had any problems with it.

It's always a chance with something like this that some "flaw" will take time to develop, with people discovering the trouble like frogs in hot water and the stove turned on.

But I've got the 840 Pro and two 840 EVO's running right now -- two out of three for an entire year. Seems OK to me . . .

Samsung is big. They build refrigerators -- TV's of course. Can you imagine the trouble that would arise from smart refrigerators misbehaving?

Anything is possible -- but I haven't drawn those cards yet.
 
Charlie98

Charlie98

Diamond Member
Nov 6, 2011
6,298
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Samsung SSD users are building up a little hate... it's not bad enough that your new SSD dies, but the RMA process is difficult, and they send you a refurb (Yes, I speak from experience, as others here will, too. My nice, new, premium 840Pro died in less than a year, and I got a refurb in return.) I don't think it will ever be as bad as the OCZ stigma, but I doubt I'll ever buy another Samsung SSD again... put it that way.

Thing is, almost every SSD manufacturer has had a lemon or two... it just really depends on how they handled it after it was exposed. The problem with something like an SSD failing... it's not like a TV, where you can just return it and get a new one... usually when an SSD fails, it takes your OS and data with it. It is a far more integral part of a PC than just being a component.
 
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Elixer

Elixer

Lifer
May 7, 2002
10,371
762
126
Samsung is the old OCZ!
Run for the hills! ;)

Yeah, they have issues, like stale data becoming very slow to read, and the fix didn't fix all cases it seems, on certain SSDs they make.
I have also had sammys fail on me, and the RMA fail as well (along with possibly the worst RMA process ever).

Right now, I don't really see a reason to buy samsung SSDs over crucial or others, unless the price is right, and that means more than a $25 savings over the other brands.
 
smakme7757

smakme7757

Golden Member
Nov 20, 2010
1,487
1
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Mine work fine, but like most other products in the market there are always people who have problems.

The fact that more people are having problems is most likely due to growth of sales and an increase in users. There is no data to suggest that a larger percent of users are unhappy now than before.
 
WilliamM2

WilliamM2

Diamond Member
Jun 14, 2012
3,011
892
136
I don't see any issue with RMA replacements being refurbs. That's all I have ever recieved from Seagate, WD, Hitachi, Seasonic, Asus, and others. It's normal.

I currently have a Samsung SSD with no issues (830), but I would never buy a TLC nand SSD when I can get an MLC from another manufacturer (Crucial) for less money than Samsung. And the TLC drives seem to be the ones that have issues.
 
spat55

spat55

Senior member
Jul 2, 2013
539
5
76
I haven't had any issue with reliability but mine has slowed down, although refreshing it has helped I will be going with Crudical next time.
 
Hulk

Hulk

Diamond Member
Oct 9, 1999
5,204
3,838
136
Intel 330, Intel 320, and a really cheap Kingston here. All boot drives in different PC's. I've had them a few years with absolutely no issues.

Also, FWIW while the Intel's bench faster than the Kingston (by a lot) I really can't feel a difference in day-to-day use.

But when I use a system with a spinner I definitely feel it.
 
Hugo Drax

Hugo Drax

Diamond Member
Nov 20, 2011
5,647
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So the people who bought the 840evo are still stuck with slow reads? I thought Samsung did a firmware upgrade to fix that.
 
P

poohbear

Platinum Member
Mar 11, 2003
2,284
5
81
I own two 250gb 840 EVO SSDs, never had a problem personally. Both have worked great since august 2014.
 
Puffnstuff

Puffnstuff

Lifer
Mar 9, 2005
16,253
4,927
136
Samsung is great until you need rma service then look out as the fun begins. Dealing with their 3rd party vendor is such a joy as they drag their feet to issue an rma. I went through this with my 840 pro so I speak from experience and they are the reason I went with intel for the replacement. When I got the refurb replacement I stuck it in my laptop. I won't buy another one unless they make some changes like bringing their rma service in house.
 
Berryracer

Berryracer

Platinum Member
Oct 4, 2006
2,779
1
81
Puffnstuff said:
Samsung is great until you need rma service then look out as the fun begins. Dealing with their 3rd party vendor is such a joy as they drag their feet to issue an rma. I went through this with my 840 pro so I speak from experience and they are the reason I went with intel for the replacement. When I got the refurb replacement I stuck it in my laptop. I won't buy another one unless they make some changes like bringing their rma service in house.
Click to expand...
After this, I am never buying anything that has Samsung on it:

Unable to get warranty on Samsung SSDs in Dubai
 
Charlie98

Charlie98

Diamond Member
Nov 6, 2011
6,298
64
91
Puffnstuff said:
Samsung is great until you need rma service then look out as the fun begins. Dealing with their 3rd party vendor is such a joy as they drag their feet to issue an rma. I went through this with my 840 pro so I speak from experience and they are the reason I went with intel for the replacement. When I got the refurb replacement I stuck it in my laptop. I won't buy another one unless they make some changes like bringing their rma service in house.
Click to expand...

My experience didn't quite mirror yours... I spent a week trying to file an RMA online, which never, ever worked. Once I made a phone call... and actually got someone on the line... BAM! I had a refurb unit in 3 days, no questions axed. The fact that my 840Pro died in less than a year was upsetting enough, and getting a refurb for a premium unit with a 5-year warranty even more so. Like Puff, I couldn't quite trust a refurb as my main OS drive... and stuck what was a $220 drive into my daughter's old Dell laptop... probably worth about $100. Since then, the drive has proven itself... first in the laptop, then in a new secondary PC build, and now in my main PC again. I still don't entirely trust it and will probably replace it down the road when I find a good deal on a Crucial or Intel SSD.

Would I buy another Samsung SSD? Probably not. Given my experience with my 840Pro, and from what I have read about the 840Evo problems... there are too many other horses in the barn.
 
H

hhhd1

Senior member
Apr 8, 2012
667
3
71
Hugo Drax said:
So the people who bought the 840evo are still stuck with slow reads? I thought Samsung did a firmware upgrade to fix that.
Click to expand...

I think that there were 2 SSDs affected by slow downs:
"Samsung 840" (TLC)
"Samsung 840 Evo" (TLC)

there was a firmware fix for the Evo only, and the other is still suffering from that bug.

* according to internet comments from few users, someone correct me if i am wrong.
 
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