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Have a Dell Inspiron 1100, and driver is not recognizing cds or dvds..

B

bigben2wardpitt

Senior member

I have a dell inspiron 1100 laptop and it wont recognize my cds or dvds.


im not sure where to put this problem so i put it here.

but anyways, i have tried everything that dell has on support, other then calling the people. Im ready to take the driver from my other dell inspiron 1100 (which isnt workin cuz i spilled pepsi on it), and put it in this one.

so unless someone could assist me on how to get this cd drive to work, could someone tell me how to get the cd drive out and in, and what i need to do after that (in terms of installation, unistallation)
 
Do you see any yellow exclamation marks in Device Manager?

Does the drive work if you try and boot from a bootable CD (e.g. Windows XP CD)?
 
Press the Windows key + Pause/Break*, then Hardware -> Device Manager. See any red or yellow "problem" exclamation marks?

* Or Control Panel -> System, it's just quicker this way.
 
Good stuff. Do you have anything listed under CD/DVD Drives?

Secondly, have you tried booting with a CD? If you need one, your Windows XP CD should do the job, providing it's a Microsoft disc and not a Dell one - I don't know if they boot or not.
 
Sounds like the drive is either dead or has problems, and as you have a spare, I'd swap them over to see what happens.

You'll find a retention screw towards the back of the drive- you can locate this thusly:

Turn the laptop upside-down and lay a CD on the laptop where the drive is. This will give you an idea where the rear of the drive is, and where to look for the screw.

Look towards the "rear" end of the drive (ie. directly opposite the actual tray and button) and you'll find a single screw, very close by. You'll want to undo this (and if it's not right, put it back and try the next nearest one), and then remove the drive by grasping the tray (fingernails help with this bit) and pulling it out.

Reverse the procedure to re-insert the drive into the other laptop, boot up, and see if she's alive 🙂

Be gentle, remember. If the drive won't come out, then you may have the wrong screw, in which case you'll probably damage it by trying to force it out! 🙂
 
heyyyy, come on now now ure makin me look like an idiot!

im pretty good with computers, ive fixed about 20 computers in the last month, but its all pretty easy work like making hte computer run fast, installinf mozilla firefox, and a godo virus protection and firewall, etc.

so im not that dumb, haha.

shuttin down to do this.
 
No problem, and no offence intended with the diagram; I just figured that it's easier to see than describe 😉

Glad things are now working :beer:
 
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