Seekermeister
Golden Member
I bought this tuner at CompUSA, a couple of months ago. It worked okay on my x64 system for about 3 weeks, and on the last day of their return period, WinTV came up with a black screen and no sound. I exchanged it at the store for a replacement, but that card had the same results. I reinstalled the driver and software, but that made no improvement.
I emailed Hauppauge support, and they suggested that I download and install an mpeg decoder that they have. But when I tried to install it, the install shield appears, but before anything else, an error message pops up saying that an access violation occurred at 0xC0000005, and terminates the installation. Following Hauppauge's advice, I editted the registry to changes the permissions of the Hauppauge folder, but this made no change to the installation, whether logged in as administrator or user. I have sent them another email, but so far, I have gotten no response. Does anyone have any suggestions?
I emailed Hauppauge support, and they suggested that I download and install an mpeg decoder that they have. But when I tried to install it, the install shield appears, but before anything else, an error message pops up saying that an access violation occurred at 0xC0000005, and terminates the installation. Following Hauppauge's advice, I editted the registry to changes the permissions of the Hauppauge folder, but this made no change to the installation, whether logged in as administrator or user. I have sent them another email, but so far, I have gotten no response. Does anyone have any suggestions?