- Jun 5, 2000
- 36,410
- 616
- 126
i am on my last week of pager duty and it has sucked. I have been paged by our call center every fricken night between 1am and today it was 4:30 am. Sure me and the other admin get 33 bucks a day for pager duty but its not enough in our opinion. When we bring this up that the 33 bucks is crap especially if we have to work a issue for several hours in the middle of the night. Management says that we should feel lucky becuse many companies dont comp you for being on pager duty and expect you to do it as part of the salary.
well fine, me and my co-workers feel that they are exploiting us, our engineers write software that can be buggy on the back end but works great from the customers perspective. so instead of fixing it we in Sys admin have to come up with back-end work arounds to resolve issues before 1, the customer sees it, or two we get paged. Most of the time we can come up with something to make our life a little easier but we shouldn't have to do that!!! :|
So this morning i get paged at 4:30 from a supervisor in our call center asking me to research a fricken question that a customer had. WTFBBQ!!!!!!! I asked moron supervisor if he knows that Colorado is in the mountain time zone so we are two hours behind. I then asked him if this was a system emergency?
Mumble mumble,
I asked him again is the product down?
ummm no i dont think so.
I told him ill look at it when i get into the office at 8AM Mountain time. I know i was kinda rude to him but holy f*cking sh*t dont fricken page me on bullsh*t.
I think its time to unionize!!! unions are the answer to everything and IT is well over due for it.
Edit:
humm check this out, Austraila has a IT union.
well fine, me and my co-workers feel that they are exploiting us, our engineers write software that can be buggy on the back end but works great from the customers perspective. so instead of fixing it we in Sys admin have to come up with back-end work arounds to resolve issues before 1, the customer sees it, or two we get paged. Most of the time we can come up with something to make our life a little easier but we shouldn't have to do that!!! :|
So this morning i get paged at 4:30 from a supervisor in our call center asking me to research a fricken question that a customer had. WTFBBQ!!!!!!! I asked moron supervisor if he knows that Colorado is in the mountain time zone so we are two hours behind. I then asked him if this was a system emergency?
Mumble mumble,
I asked him again is the product down?
ummm no i dont think so.
I told him ill look at it when i get into the office at 8AM Mountain time. I know i was kinda rude to him but holy f*cking sh*t dont fricken page me on bullsh*t.
I think its time to unionize!!! unions are the answer to everything and IT is well over due for it.
Edit:
humm check this out, Austraila has a IT union.