- Jul 25, 2006
- 1,202
- 2
- 81
My circumstances are a bit complicated, but I own a socket 939 Asus A8n32-SLI Deluxe motherboard, which I found out through chance web browsing basically gets infinitely looped restarts at the XP splash screen after installing SP3. Supposedly all the iterations of xp- home, pro, and mce are affected. The "fix" is plugging in another drive, keeping a usb flash drive or device like a hub plugged in, and in some cases, enabling the parallel port in bios can alleviate the issue. However, as soon as you remove the flash drive, the reboots happen again. Any blue screens screaming of APIC incompatibilities or lack there of are an indicator of the problem. Before the usb work-around some people on forums said how they tried to do fresh installs of sp2 with no luck. Are the compaqs, and oems that use put both the intel and amd APIC-handling codes on their systems having problems too? Luckily there is some mechanism built in to the live-update to keep the possibly affected masses of people from having to deal with this.
I've been feeling as of late that Asus' internal reconfiguring in the company has been at the loss of consumer care. My circumstance is that my board died over a month and a half ago. It took me nearly half a month, with the original warranty still intact, to even get through to someone who could deal with my circumstances. And from there, I was told I'd be called back. Checking in the following two weeks yielded nothing. I'm a student, who at the moment has the use of a laptop. So the way I figure it- if they're not responsive to me when I have time to sit on the phone, repeating the same story all the way up the ladder and sliding over through offices and departments (which given the plain english of "We will call you back shortly" meaning I shouldn't even have to), then they've just made it abundantly clear they don't want my future business.
Sorry for the venting- so is anyone having this issue? Mine died before the sp3 release, and I can't even load to bios, so I have no clue if I would be. My guess is it is because of the Nvidia SB200 on the mobo. I believe this model motherboard was one of the first AMD 939s to be given two bridge chips as opposed to just an MCH- mainly to allow for the full 16x by 2 SLI lanes. Wonder if they'll release bios for a fix. If my board worked, I wouldn't exactly be waiting with baited breath- I think it has been over a year since they released a non-beta bios. Does a 939 product fit into EOL where support is no longer required?
ACTUALLY- I just realized why the third tier, what have you, manager/overseer didn't get back to me!! When I finally reached him and explained how I had already done 2 rmas over the last 1.5-2 years, and the board died every 6-9 months of similar symptoms like clockwork, and how I wasn't very enthused about getting a 4th board of the same model... he told me explicitly that he personally purchased, owned, and currently used around 3 systems revolving around that board- and how it was 'if not the most, one of the most stable and issue-free boards produced by ASUS in the 939 generation.' If my timetable is right, I think that week I should have been initially called back was the release of the voluntary-download ISO for the SP3 update by microsoft. Maybe he is awaiting a call from someone in the company about how his 100's of dollars and time investment had been bricked. Irony is something- I can tell you that much.
If they'll only give me the same board as an rma replacement- maybe I can get them to toss in a flashdrive for me...
I've been feeling as of late that Asus' internal reconfiguring in the company has been at the loss of consumer care. My circumstance is that my board died over a month and a half ago. It took me nearly half a month, with the original warranty still intact, to even get through to someone who could deal with my circumstances. And from there, I was told I'd be called back. Checking in the following two weeks yielded nothing. I'm a student, who at the moment has the use of a laptop. So the way I figure it- if they're not responsive to me when I have time to sit on the phone, repeating the same story all the way up the ladder and sliding over through offices and departments (which given the plain english of "We will call you back shortly" meaning I shouldn't even have to), then they've just made it abundantly clear they don't want my future business.
Sorry for the venting- so is anyone having this issue? Mine died before the sp3 release, and I can't even load to bios, so I have no clue if I would be. My guess is it is because of the Nvidia SB200 on the mobo. I believe this model motherboard was one of the first AMD 939s to be given two bridge chips as opposed to just an MCH- mainly to allow for the full 16x by 2 SLI lanes. Wonder if they'll release bios for a fix. If my board worked, I wouldn't exactly be waiting with baited breath- I think it has been over a year since they released a non-beta bios. Does a 939 product fit into EOL where support is no longer required?
ACTUALLY- I just realized why the third tier, what have you, manager/overseer didn't get back to me!! When I finally reached him and explained how I had already done 2 rmas over the last 1.5-2 years, and the board died every 6-9 months of similar symptoms like clockwork, and how I wasn't very enthused about getting a 4th board of the same model... he told me explicitly that he personally purchased, owned, and currently used around 3 systems revolving around that board- and how it was 'if not the most, one of the most stable and issue-free boards produced by ASUS in the 939 generation.' If my timetable is right, I think that week I should have been initially called back was the release of the voluntary-download ISO for the SP3 update by microsoft. Maybe he is awaiting a call from someone in the company about how his 100's of dollars and time investment had been bricked. Irony is something- I can tell you that much.
If they'll only give me the same board as an rma replacement- maybe I can get them to toss in a flashdrive for me...
Facebook
Twitter