I've ordered one of their water cooling kits for my computer last thursday and still havn't received the product or any notification of a delay as stated on the email receipt. Now I know there has been a delay since they have been posting on their site that the part hasn't arrived there yet. I've emailed them on tuesday and again today in regards to this issue and I still havn't gotten any replies. I know that many people use their waterblocks in there computers, so is it okay to assume that they are legit company who isn't just trying to get my CC#? Has anyone else had this sort of trouble with them?