Hard drive not detected every time

[slash68]

Hi ,


I use a Lenovo Yoga 2 11 , the laptop become really slow and the laptop get stuck at the Bios screen with an error concerning the hdd and the operating system unable to load.
Thue hard drive is a Seagate 500gb Ultrathin Laptop HDD ST500LT032
I replace the hdd on the laptop but I want to retrive my files on my othe HDD.


I connected the hard drive on an external usb2 enclosure and windows is not able to recognise the drive, and when the hard drive is recognise the file transfert is extremly slow, around 50ko/ second.
I also had this error on the big files, Cyclic Redundancy error.




So my hard drive is still running but it is randomly recognised and it is extremly slow.


How can I diagnose the problem on the Hard drive ?
How can I recover my files on this hard drive ?
How can I repair my drive ? With an hardware or software ?


Thank you 😀

 

[Elixer]

Get crystaldiskinfo, portable version, and see what it reports on that HD.
Sounds like the HD is pretty much toast, and your best bet is to try and clone it to another HD, with something like ddrescue.

 

[VirtualLarry]

Get crystaldiskinfo, portable version, and see what it reports on that HD.
Sounds like the HD is pretty much toast, and your best bet is to try and clone it to another HD, with something like ddrescue.

Or stop messing with the drive, and send it off to data-recovery professionals, if the data is THAT important. Otherwise, OP, learn to make backups.

 

[slash68]

Hi, thank you for your message, so I used CrystalDisk and I got these information, the disk was BAD according to the software, it was not a surprise, I don't know how to interpret those data:

ST500LT032-1E9142
----------------------------------------------------------------------------
Enclosure : ST500LT0 32-1E9142 USB Device (V=152D, P=2329, jm1) - st
Model : ST500LT032-1E9142
Firmware : 0001LVM1
Serial Number : W3N062ES
Disk Size : 500.1 GB (7.9/137.4/500.1/500.1)
Buffer Size : 16384 KB
Queue Depth : 32
# of Sectors : 976773168
Rotation Rate : 5400 RPM
Interface : USB (Serial ATA)
Major Version : ATA8-ACS
Minor Version : ATA8-ACS version 4
Transfer Mode : SATA/150 | SATA/600
Power On Hours : 3236 hours
Power On Count : 1165 count
Temperature : 35 C (95 F)
Health Status : Bad
Features : S.M.A.R.T., APM, 48bit LBA, NCQ
APM Level : 8080h [ON]
AAM Level : ----

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 _82 _82 _34 00000AF2CBCD Read Error Rate
03 _99 _98 __0 000000000000 Spin-Up Time
04 _92 _92 _20 0000000022F8 Start/Stop Count
05 __1 __1 _36 000000004250 Reallocated Sectors Count
07 _68 _60 _30 00180A69E7C9 Seek Error Rate
09 _97 _97 __0 000000000CA4 Power-On Hours
0A 100 100 _97 000000000000 Spin Retry Count
0C _99 _99 _20 00000000048D Power Cycle Count
B8 100 100 _99 000000000000 End-to-End Error
BB __1 __1 __0 000000000700 Reported Uncorrectable Errors
BC 100 _96 __0 002400570064 Command Timeout
BD 100 100 __0 000000000000 High Fly Writes
BE _65 _43 _45 000823230023 Airflow Temperature
BF 100 100 __0 000000000119 G-Sense Error Rate
C0 100 100 __0 00000000007D Power-off Retract Count
C1 _75 _75 __0 00000000C937 Load/Unload Cycle Count
C2 _35 _57 __0 000F00000023 Temperature
C5 _74 _73 __0 00000000021F Current Pending Sector Count
C6 _74 _73 __0 00000000021F Uncorrectable Sector Count
C7 200 200 __0 000000000000 UltraDMA CRC Error Count
FE 100 100 __0 000000000000 Free Fall Protection

 

[nerp]

What this means is your drive is dying and it has run out of spare sectors to move data off bad/dying sectors. Your HD is a ticking time bomb in the sense that one day it won't boot and none of the data will ever come off. You need to be ordering up a replacement drive (preferably an SSD) and making sure nothing critical is not backed up. The drive is a goner.

CRC errors refer to files that have errors/damage typically caused by bad sectors. You have proof now.

 

[Elixer]

Yeah, you have to decide if you want to spend the $$$ and send it to a pro to recover what data they can, or, if the data wasn't that important, then you can try with what I said above.
If you had backups, RMA the drive if possible, there is nothing that can salvage that unit.

 

[slash68]

Thank you for your answer, I will contact a data recovery company to see if they can help me .... :|