hard drive not a boot option

[pinhead]

one of the offices I take care of called me about a pc not booting, it's a gateway celeron 1.4 I think with an intel kittyhawk 1.5 motherboard. When booting it goes to the intel network boot then stops. I went into the bios to check the boot options and there was no option for the harddrive, just removable device, cd rom and the intel network boot. When checking the ide config it sees the hard drive fine. Tried a new formatted hard drive and still no go. I tried flashing the bios to the latest and still nothing. Changed cables and everything else I could think of, still no hard drive recognized by the bios as a boot option. I got a new board from gateway and it is doing the same thing. Any suggestions?

 

[Insidious]

When you formatted the HD, did you set the partition to be active?

-Sid

 

[pinhead]

yep, neither the new or old board has an option for ide hdd or anything like it in the bios for boot options. if it did and was set to that and the drive wasn't formatted correctly it would have given an error that the hdd wasn't bootable or not found or whatever. there is NO setting for booting to anything but the three things I mentioned earlier. real strange

 

[piasabird]

I have seen this happen when the hard drive is plugged into a RAID Port.

 

[pinhead]

this is a basic, integrated board so no raid, just an ide controller

 

[MichaelD]

Some of the older Dells here at work have a "hidden boot device menu" that's accesable by holding CTRL and hitting the right arrow (-->) key. *shrug* Maybe it can help you?

I suggest yanking the mobo battery for a minute, rechecking all cables and connections and giving it another go.

 

[pinhead]

pulling the battery is about the only thing I haven't tried, thanks

 

[thorin]

Have you called 1-800-GATEWAY?

Thorin

 

[pinhead]

out of warranty, but I'm about to call service at the store I bought the new board, maybe the person I talk to has seen or heard of something like this