• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

Hard drive is detectable, but can't access through explorer

richc7

Member
So after moving my computer around my room a bit and finally picking a spot to settle on, I noticed that one of my drives wasn't showing up on one of my boots. I checked the connections, rebooted and everything seemed fine until I decided to transfer some files to that drive where it then told me the drive failed and my computer froze. Upon reboot, it showed up again in explorer, but won't let me access it. I'm currently running getdataback and WD Diagnostics and it seemed the drive passed both of the initial tests (the 'quick' scans) and is now doing the extended test which looks like it's going to take 10+ hours.

So essentially I want to know if after these tests are completed if I'll be able to move my data (or what I might have to do afterwards) and if I'm going to have to RMA the drive which was purchased a few months ago.

It's just being used as a storage drive and is connected to a Rosewill PCI SATA controller card (if that matters) and is not making any strange noises.
 
I would get all the data off of it ASAP. You can always run the diag tests on it at a later time. I'd focus on getting the data off if the drive has pertinent information. Sounds like the drive may be going bad. Yes you can RMA the drive through WD.
 
Back
Top