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Hard Drive Blues

O

Orbius

Golden Member
Well I was contendedly passing time today and my very worried looking roommate comes in and says his PC cant boot.

Bios loads fine and WesternDigital harddrive is detected by the bios, but then up pops the slightly disturbing Disk Boot Failure. I reset Bios settings to Failsafe and no love.

I boot up the Windows XP disk and do the recovery console and it shows the Zip as the C: disk. When I do the chkpart it shows the Zip drive as C: and its says theres another drive on ide0 but it says it cant be shown.

I did the fdisk equivalent of trying to fix the mbr and boot sector, but since the harddrive isnt even showing up its not going to do anything.

One point of interest is that I recommended Crazy Browser(pop-up killer) to him because he was going to pay $15 for a pay one. He says that he installed it the last time the PC was working before the reboot, now I don't see how that would have hosed the PC at all.

So to sum up:

1.)DISK BOOT FAILURE
2.)BIOS Sees Western Digital Harddrive
3.)Partition isn't being seen

Virus? Harddrive failure. If someone who knows something more than me could advise me I'd be very grateful
 
Well this is getting strange. Under the BIOS WD75AA is detected automatically. The bizarre thing is that this drive is not a WD75AA that drive is a 7.5gb drive and the drive in his system is a 30gb 5400rpm Western Digital Drive.
I tried the Western Digital diagnostics disk, but its not properly accessing the harddrive and can't get any data off it.

I'm going to try and enter the info for a 30gb Western Digital in manually and then maybe reset the BIOS. Does that sound like a good plan?
 
There is no reason for the BIOS to detect the wrong drive. Open the machine and find the correct Model Number to verify what it is.

Set the BIOS to auto detect the drive... if shows up with the wrong params manually enter them and reboot.
You may want to flash the machine's BIOS to eliminate that as the source of the problem.

If dlfdiag can't detect the drive after that, then it is pooched. RMA it. Western has 3 year warrantees on most drives.

If it can, then run a "quick diagnostic" or a "read" test... whatever Western calls it now...
A "full diagnostic"/"read/write test" will erase the contents of the disk... but you will have to do that if you cant bring the data back.

Use whatever code the diagnostic gives to request an RMA number.
 
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