Hi guys, I have the monitor below.
http://www.newegg.com/Product/Produc...82E16824254043
Last night when on my computer I went AFK to talk to my gf, and I believe the computer got to the point where the power saving would kick in (about 10-15 minutes). I was sitting at my computer, and instead of kicking into power saver, the monitor faded to white. Over the period of about 2-3 seconds, the monitor just slowly faded into a pure white screen. I sat there scratching my head. I thought it was the computer so I did the CTRL-ALT-DELETE, etc and nothing happened, so I hit the power button and rebooted. The computer seemed to acknowledge my command. The monitor stayed white except when I rebooted it did go into standby mode and turned off, but when it powered on to BIOS, all white screen. So I unplugged the monitor HDMI cord, power to the monitor and let it sit all night. This morning I turned on the monitor without it plugged into the machine. All white. I tried to get to On screen controls, all white, no menu appeared. Changed HDMI ports, all white...
In other words, it's broken. Looking at at the manufacture site:
Question: What is the warranty period of Hanns.G monitors?
Answer: All Hanns.G LCD monitors carry a three-year limited parts and service warranty, one-year LCD/panel warranty, from the original date the product was purchased. You will be required to provide proof of the original purchase date to obtain warrant service.
Now my question is, is my panel fried or the monitor itself based on the white screen? The monitor is about a year old, but if I can't get them to fix it for free, then I will just go buy a new one.
Thanks for any feedback.
http://www.newegg.com/Product/Produc...82E16824254043
Last night when on my computer I went AFK to talk to my gf, and I believe the computer got to the point where the power saving would kick in (about 10-15 minutes). I was sitting at my computer, and instead of kicking into power saver, the monitor faded to white. Over the period of about 2-3 seconds, the monitor just slowly faded into a pure white screen. I sat there scratching my head. I thought it was the computer so I did the CTRL-ALT-DELETE, etc and nothing happened, so I hit the power button and rebooted. The computer seemed to acknowledge my command. The monitor stayed white except when I rebooted it did go into standby mode and turned off, but when it powered on to BIOS, all white screen. So I unplugged the monitor HDMI cord, power to the monitor and let it sit all night. This morning I turned on the monitor without it plugged into the machine. All white. I tried to get to On screen controls, all white, no menu appeared. Changed HDMI ports, all white...
In other words, it's broken. Looking at at the manufacture site:
Question: What is the warranty period of Hanns.G monitors?
Answer: All Hanns.G LCD monitors carry a three-year limited parts and service warranty, one-year LCD/panel warranty, from the original date the product was purchased. You will be required to provide proof of the original purchase date to obtain warrant service.
Now my question is, is my panel fried or the monitor itself based on the white screen? The monitor is about a year old, but if I can't get them to fix it for free, then I will just go buy a new one.
Thanks for any feedback.
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