Back in August, I was parked by my cousins and when I got to the car someone had ripped my left wiper off... a lot of kids lived in the neighborhood so basically I would never find out who did it, so the next day I called up Honda and they said they had the arm in stock and could replace it. I get there and they start saying that they may not have it in stock, I talk to a manager, he tells me he will do me a favor that it was supposed to be for someone else and that he will do me the favor and give me it, he installs it himself. $100.00 for the wiper, fine, it's settled. I leave, it is working fine, after a week or so it starts to make a funny noise, like almost scratching, but I figure that its just settling.
(note I rarely drive this car, I take a ferry to work, and it hadn't really rained on the days that I had driven)
I take it to get an oil change 3 weeks ago and the guy at the gas station tells me that I do not have the proper wiper on my car. I call up Honda and the guy who installed it, we'll call him Jimmy, was on vacation so I call him today finally (after his 3 week vacation) and he gets on the phone extremely aggressiveley and it went like this: (note that I was not being a wiseguy I was being EXTREMELY polite to this guy)
Him: "you knew you had the wrong part, we discussed that we will order the part and you can come in and swap it"
Me: "Sir that's not the case, I did not know that, wouldn't we have ordered the part then and there?"
Him: "Don't Sir me...you knew you had the wrong part, there's nothing more to it"
Me: "Ok, that was not the case."
Him: "You knew you had the wrong part."
Me: "Please, lets not go back and forth, it is my word against yours"
Him: "You can come in, and I can order the part and you'll have to pay for it"
Me: "You put the wrong part on, it's not my fault"
Him: "You knew you had the wrong part."
Me: "No, I didn't"
Him: "You knew you had the wrong part, I'm sick of doing favors, I do this favor and look what happens, now from now on I do no favors."
at this point I knew this was going nowhere fast and he was just being a d1ck, so I ask him for his last name, he says "Demichaelangelionio" (some really long italian last name)
I ask him if he could please spell it for me, he says "look it up in the dictionary"
at this point i'm kinda pissed but I just say last names are not in the dictionary can you please spell it for me. and he says no and says goodbye and hangs up.
I called his manager who is getting back to me, what else can I do?
UPDATE Cue the Unsolved Mysteries Music: UPDATE
The guys manager called up apologizing and said that the part will be in and ready to be installed (for free of course) on Wednesday. That's alls I wanted
I win
(note I rarely drive this car, I take a ferry to work, and it hadn't really rained on the days that I had driven)
I take it to get an oil change 3 weeks ago and the guy at the gas station tells me that I do not have the proper wiper on my car. I call up Honda and the guy who installed it, we'll call him Jimmy, was on vacation so I call him today finally (after his 3 week vacation) and he gets on the phone extremely aggressiveley and it went like this: (note that I was not being a wiseguy I was being EXTREMELY polite to this guy)
Him: "you knew you had the wrong part, we discussed that we will order the part and you can come in and swap it"
Me: "Sir that's not the case, I did not know that, wouldn't we have ordered the part then and there?"
Him: "Don't Sir me...you knew you had the wrong part, there's nothing more to it"
Me: "Ok, that was not the case."
Him: "You knew you had the wrong part."
Me: "Please, lets not go back and forth, it is my word against yours"
Him: "You can come in, and I can order the part and you'll have to pay for it"
Me: "You put the wrong part on, it's not my fault"
Him: "You knew you had the wrong part."
Me: "No, I didn't"
Him: "You knew you had the wrong part, I'm sick of doing favors, I do this favor and look what happens, now from now on I do no favors."
at this point I knew this was going nowhere fast and he was just being a d1ck, so I ask him for his last name, he says "Demichaelangelionio" (some really long italian last name)
I ask him if he could please spell it for me, he says "look it up in the dictionary"
at this point i'm kinda pissed but I just say last names are not in the dictionary can you please spell it for me. and he says no and says goodbye and hangs up.
I called his manager who is getting back to me, what else can I do?
UPDATE Cue the Unsolved Mysteries Music: UPDATE
The guys manager called up apologizing and said that the part will be in and ready to be installed (for free of course) on Wednesday. That's alls I wanted
I win
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