Guy sends Macbook to CompUSA for repair, gets SOMEONE ELSES HARD DRIVE back

[dartworth]

http://forums.macrumors.com/showthread.php?t=280045

I just picked up a macbook, taken to compusa for repair. They had sent it to apple, apple repaired it and sent it back to compusa.

It is the same computer I dropped off at compusa, BUT IT HAS A DIFFERENT HARD DRIVE. THE DATA BELONGS TO SOMEONE ELSE!!! MY DATA/APPLICATIONS ARE NO WHERE TO BE SEEN!

COMPUSA SUGGESTS THAT I JUST wipe THE HARD DRIVE AND RELOAD OSX AND EVERY THING ELSE.

in the interest of time... we have decided to do that...

How do I do that? I guess we need to wipe the drive and then reload... can anyone let me know how to do this?

Thanks

 

[Brainonska511]

That's why you take out your hard drive or at least wipe it before sending it in for warranty work.

 

[jpeyton]

Originally posted by: Brainonska511
That's why you take out your hard drive or at least wipe it before sending it in for warranty work.

He's a Mac user. Beyond hooking up his iPod an opening iTunes, I doubt he has the "teknikal" capacity to do such common sense things as backing up or wiping his hard disk before sending in his laptop for repair.

 

[theprodigalrebel]

There could be a movie like this.

"The story of two strangers....and how their worlds collide..... and they fall in love after they end up with each others hard drives."

 

[dartworth]

Originally posted by: jpeyton

Originally posted by: Brainonska511
That's why you take out your hard drive or at least wipe it before sending it in for warranty work.

He's a Mac user. Beyond hooking up his iPod an opening iTunes, I doubt he has the "teknikal" capacity to do such common sense things as backing up or wiping his hard disk before sending in his laptop for repair.

:roll:

 

[theprodigalrebel]

Originally posted by: jpeyton

He's a Mac user. Beyond hooking up his iPod an opening iTunes, I doubt he has the "teknikal" capacity to do such common sense things as backing up or wiping his hard disk before sending in his laptop for repair.

This thread just took an ugly turn...

 

[thirdlegstump]

Originally posted by: jpeyton

Originally posted by: Brainonska511
That's why you take out your hard drive or at least wipe it before sending it in for warranty work.

He's a Mac user. Beyond hooking up his iPod an opening iTunes, I doubt he has the "teknikal" capacity to do such common sense things as backing up or wiping his hard disk before sending in his laptop for repair.

Are you insane? Every Mac user I know is a heck of a lot more technically inclined than a typical peecee weenee.

 

[BrunoPuntzJones]

Originally posted by: deathkoba

Originally posted by: jpeyton

Originally posted by: Brainonska511
That's why you take out your hard drive or at least wipe it before sending it in for warranty work.

He's a Mac user. Beyond hooking up his iPod an opening iTunes, I doubt he has the "teknikal" capacity to do such common sense things as backing up or wiping his hard disk before sending in his laptop for repair.

Are you insane? Every Mac user I know is a heck of a lot more technically inclined than a typical peecee weenee.

So you know at most 1 or 2 MAC users and hundreds of PC users?

zing!

 

[CrackRabbit]

Originally posted by: jpeyton

Originally posted by: Brainonska511
That's why you take out your hard drive or at least wipe it before sending it in for warranty work.

He's a Mac user. Beyond hooking up his iPod an opening iTunes, I doubt he has the "teknikal" capacity to do such common sense things as backing up or wiping his hard disk before sending in his laptop for repair.

/taps his sarcasm meter

Damnit that is the last time I buy cheap batteries.

 

[wiredspider]

The guy's first thought was just to use someone else's hard drive? I would be immediately outraged by that, if I've got someone else's HD then where is my HD? (and of course I backup, reinstall to a clean OS before sending it in for repairs)

Plus, he can't even do a reinstall of a GUI OS...

 

[tfinch2]

Originally posted by: deathkoba

Originally posted by: jpeyton

Originally posted by: Brainonska511
That's why you take out your hard drive or at least wipe it before sending it in for warranty work.

He's a Mac user. Beyond hooking up his iPod an opening iTunes, I doubt he has the "teknikal" capacity to do such common sense things as backing up or wiping his hard disk before sending in his laptop for repair.

Are you insane? Every Mac user I know is a heck of a lot more technically inclined than a typical peecee weenee.

What is the ratio of mac to pc users?

 

[Ruptga]

macs have 4% market share.