GTX770 New build, 5-10 FPS in 3dmark11 and unigine Heaven 4.0

marguell

Junior Member
Jul 18, 2013
1
0
0
I am totally confused as to what is going on, I hope someone can help me because I am getting totally frustrated.

This is a new build, here are my parts:
XFX 750W power supply
ThermalTake Frio Cooler
GIGABYTE Z87X-UD3H Motherboard
Ballistix 8GB DDR 3 1600 RAM
1TB Seagate HD
120gb SSD
i5-4670K Haswell 3.4Ghz
GIGABYTE GV-NV770OC-2GD Video card
Windows 7

Initially when I first build it, the computer ran fine, played games fine, was lightning fast, no problems. Was getting great FPS in games at full settings.

My problems started a couple of weeks later, my system started acting up, I was getting video lag even when simply using Chrome. I was getting a couple of symptoms:
1. I would get video/input lag, screen would go black for a second or two, come back on with a crash error saying NVIDIA graphics hardware 320.49 has failed and recovered (or something very similar to this, don't remember the exact message).
2. Sometimes would only get video/input lag, then system could catch up and act normal or it could crash and reboot the computer.

I ran memtest in bios and the RAM checked out fine.

This had happened a couple of days after updating NVIDIA drivers to 320.49, so I thought that might be the problem. I uninstalled those drivers using CCcleaner, driver fusion, and regedit. I then reinstalled the drivers the card came with, 320.08.

This did not solve the issue. The video lag and reboots seemed to improve, but they were still there, just less frequently. I started up Borderlands 2 just to see, turned on fps, i was getting ~25-30 FPS in game. This is way too low for this card and much worse than I was getting before all this started.

I ran unigine heaven 4.0 on extreme, and I was getting 5-10 FPS. It looked terrible. I looked up some stuff online and saw posts claiming these new drivers could cause damage to the card. I thought now this might be the issue, so I RMA'd the card back to newegg.

I just got the card, installed it, lo and behold it didn't solve the issue. I got video lag and reboots almost immediately.

I reinstalled windows 7, formatting the hard drive. Fresh clean install. I installed the 320.08 drivers that came with the video card. Currently I am not getting the flickering/black screen/video lag now. However, I run 3dmark and I'm getting terrible scores, around 2000. When running the benchmarks my FPS is constantly around 10.

I ran Heaven 4.0 and it's the same. 5-10 FPS, sometimes even below 5 FPS for a while.

If anyone can help me, I'd appreciate it as I'm completely stumped as to what could be causing this. I've built a few computers in the past but never run into an issue as frustrating as this.

Thanks!
 

Carfax83

Diamond Member
Nov 1, 2010
6,841
1,536
136
Whenever you have problems like this, the first thing to do is to get some diagnostic or monitoring software so you can see whats going on.

So download MSI Afterburner if you haven't yet, and CPU-Z. When you run the benchmarks, look at the GPU activity and check for anything suspicious. It could be that your GPU is running at a lower clock speed than it should for some reason.

Also, check CPU-Z to make sure your CPU is at max clock speed during games and benchmarks as well..