GTX 770: Bad experience so far...

[jcniest5]

Okay, so I finally mustered enough fund to get an EVGA GTX 770 SC and guess what? Both of my PCs don't recognize it! It can even go all the way to Windows 8 desktop, but it seem to be using the iGPU to power my monitor through the GTX 770. When I go to Device, there are two drivers under Display Adapter. One is the Intel HD 4000 (on my 3770K system) and the other is a plain Microsoft Display driver. If I try to install NVidia 320.18 driver, the PC responds saying there is no compatible video card found. On the other PC, it acts exactly the same way with one driver being an Intel HD Graphics (Intel IB G2020) and the other driver being the same Microsoft's. If I try to install the NVidia 320.18 driver, the PC also responds saying there is no compatible video card found. Put my old GTX 460 back on my 3770K system and everyone works fine again. Put the GTS 450 on my G2020 system and everything works again.

The thing is, I've swapped countless number of video cards before and the PC always recognize and detects the new video card soon after getting to the Windows desktop. With this GTX 770, neither PCs recognize nor detects it at all.

Someone on a different forum was pointing out I need to disable the iGPU. I haven't tried, but my theory is, both systems work flawlessly with the other two video cards w/o disabling the iGPU, so I don't think it has anything to do with it. Someone else also pointed out about mobo having latest BIOS, and yes, both have the latest BIOS (Asus Maximus V Formula and Intel DZ77DH-55K).

Since both systems act the same way with the GTX 770 and both work fine with the other video cards installed, I figure...just a bad GTX 770! What a bad experience to start with.

Going to try to exchange it on Sunday and hope to get a working one this time.

 

[Lonbjerg]

Disable the IGP in BIOS...

 

[BrightCandle]

That sounds like a faulty card. If the driver installer doesn't recognise it then the card is like dead.

 

[Jaydip]

I know you have probably tried it but anyways. 1.Uninstall all the drivers 2.Disable igpu (It's not mandatory and IIRC it is set to auto anyways) 3.Put 770 and turn the system on. 4.Go to device manager and scan for hardware changes. Are you sure you have connected both the 8+6 pin cables?

 

[jcniest5]

Yeap, just did all of those (Driver uninstalled, Disabled iGPU, Reset the BIOS). No luck. Did a Scan Hardware Change, doesn't even detect it. Since I disabled the iGPU, no HD 4000 driver installed, just the Microsoft Basic Display Adapter driver presented. It seem to at least install a basic driver, and gets me into Windows, but why isn't the NVidia driver not working at all? Weird. So weird!

 

[jcniest5]

Yeap, as expected, doing all of those makes absolutely no difference. FYI: both the 8-pin and 6-pin PCI-E cables are plugged in the whole time (both systems).
Bad card for sure.

 

[Keysplayr]

I wasn't aware that Intel's integrated GPU could display video "through" a discrete graphics card.
Do you have only one PCI-e slot in your system? Looks like the Asus Maximus V Formula has 3 if I'm looking at the right board. Try each PCI-e slot in turn and see if you get any different results.

could you list your power supply make and model as well?

 

[Black Octagon]

Faulty card. It happens. Having tried it in two different (working) systems is ample reason for an RMA

 

[Keysplayr]

Faulty card. It happens. Having tried it in two different (working) systems is ample reason for an RMA

Yeah, I would RMA then. I skimmed and missed that little detail. Sorry OP.

 

[amenx]

Sounds to me like a corrupt bios in the card. Like what you may encounter after a bad flash. Not that it matters since you will have to RMA anyway.

 

[DooKey]

Bad vid card.

 

[ViRGE]

Make sure you grab the 320.18 drivers from NVIDIA's site again. The original release of 320.18 (which predates the 770 launch) did not include support for the GTX 770, since NVIDIA didn't want the drivers to be used to confirm that GTX 770 existed. They issued a new version of 320.18 on the 30th with GTX 770 support included, so if your drivers were downloaded before that, that would explain what you're seeing.

 

[DooKey]

Make sure you grab the 320.18 drivers from NVIDIA's site again. The original release of 320.18 (which predates the 770 launch) did not include support for the GTX 770, since NVIDIA didn't want the drivers to be used to confirm that GTX 770 existed. They issued a new version of 320.18 on the 30th with GTX 770 support included, so if your drivers were downloaded before that, that would explain what you're seeing.

Good catch.

 

[daveybrat]

Had a customer's new EVGA GTX 650 card that exhibited the exact same symptoms as your 770 card in Windows 8. Ended up being a bad card, the replacement showed up right away in Windows 8.

 

[Braxos]

Don't use 320.18. Nvidia experience isn't finding it as newer driver. I use the cd drivers from asus they are 320.08.

Yeah yeah I know he doesn't have asus. Use cd drivers.

From the 2 dc2oc I got the one has a issue smeling like burned wire with case closed and open, the second one doesn't have it even with open case.

Sending it back tomorrow.

 

[jcniest5]

Make sure you grab the 320.18 drivers from NVIDIA's site again. The original release of 320.18 (which predates the 770 launch) did not include support for the GTX 770, since NVIDIA didn't want the drivers to be used to confirm that GTX 770 existed. They issued a new version of 320.18 on the 30th with GTX 770 support included, so if your drivers were downloaded before that, that would explain what you're seeing.

Thanks for this post! That was the problem. I downloaded the 320.18 before they put the support of 770 on it not to mention that it was the "international" version. I redownload the English/latest version and installed it, went right past the checking for compatibility hardware. I was like "Yes!"

Got it to work, guys. Sorry about the havoc.

 

[BrightCandle]

They put out a driver with the same version with different cards in it? What the hell are they thinking. That is shameful, more to the point it makes it impossible to debug issues like this. Idiots.

 

[jcniest5]

They put out a driver with the same version with different cards in it? What the hell are they thinking. That is shameful, more to the point it makes it impossible to debug issues like this. Idiots.

Yeah, unfortunately they did. So if you downloaded the 320.18 driver when it first came out, it wouldn't have 770 support yet. And that was my problem. Download it again and it will have the support for the 770. You tell me...

 

[BallaTheFeared]

Sounds like you owe ViRGE beer and cookies!

 

[Attic]

Make sure you grab the 320.18 drivers from NVIDIA's site again. The original release of 320.18 (which predates the 770 launch) did not include support for the GTX 770, since NVIDIA didn't want the drivers to be used to confirm that GTX 770 existed. They issued a new version of 320.18 on the 30th with GTX 770 support included, so if your drivers were downloaded before that, that would explain what you're seeing.

This is a leaping catch over the outfeild wall to save the game. Nice catch.

 

[bononos]

This sort of thing shouldn't be happening in the 21st century.

 

[ViRGE]

This is a leaping catch over the outfeild wall to save the game. Nice catch.

So very often the right answer is the dumbest one. Through years of effort I have honed my deductive reasoning skills to work out the stupidest possible reason something could be broken; far too often it's right.

In any case, in times past NVIDIA would merely release a new product-only build in these situations. That, IMHO, would have again been the right move here. Then again it's somewhat unexpected that someone would download the drivers before the card was even announced.

 

[jcniest5]

So very often the right answer is the dumbest one. Through years of effort I have honed my deductive reasoning skills to work out the stupidest possible reason something could be broken; far too often it's right.

In any case, in times past NVIDIA would merely release a new product-only build in these situations. That, IMHO, would have again been the right move here. Then again it's somewhat unexpected that someone would download the drivers before the card was even announced.

I downloaded version 320.18 a week before just because I was using it on my GTX 460. To be honest, I wasn't even expect the GTX 770 to release until July (I was sort of uninformed up to this point). I was surprise to see it available and had to somehow come up with the fund for it by whatever means. Then thought 320.18 is the latest and greatest, it must work. Didn't realize there was yet another version released with the same number.

 

[spartan805]

Thanks for this post! That was the problem. I downloaded the 320.18 before they put the support of 770 on it not to mention that it was the "international" version. I redownload the English/latest version and installed it, went right past the checking for compatibility hardware. I was like "Yes!"

Got it to work, guys. Sorry about the havoc.

Don't throw away the driver CD... save it just in case.

 

[Braxos]

But why on my asus dc2oc 770 nvidia experience cant find newer drivers then the 320.08 that was included with the card or asus site?