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GT650M crashing, BSODs

M

metzninja

Junior Member
Hi guys. I have a Clevo W110ER laptop which I use for gaming, video editing and general use. The computer has been crashing regularly for the past week. I have tested the CPU (I7-3630QM) with Prime95 for 12 hours: no crashes running the blend test. I tested the RAM (2x Corsair Vengeance 8gb 1600MHz DDR3) with Memtest86 for four hours: no errors. However, when I test the GPU with Furmark, it crashes after 1-2 minutes. I can't even open 3DMark without the computer crashing. Obviously the other tests could be a bit more thorough but it seems like the GPU is the problem.

The computer also has Intel HD3000 integrated graphics, which I have been using instead of the GT 650M. I haven't had any crashes over the past couple of days while I've done that, except when I've tried to open 3DMark.

When I use the GT 650M, crashes occur frequently but randomly. Sometimes I'll get through a game or two of Starcraft 2 before it crashes; on other occasions it crashes as soon as the game launches, or when I alt-tab out of the game. Skype has caused blue screens, same with watching videos.

I was using the nVidia 314.22 driver before the crashes started occurring. I have uninstalled and reinstalled this driver, the 320.49 driver, the 326.19 BETA driver, and the 310.90 driver. At the moment the 326.19 driver is installed. Nothing has brought it any stability.

What do you recommend I do? I'm hoping it's just a problem with the drivers or some system files rather than the GPU itself. I tried to attach the BSOD logs and the CBS log which found some errors, but maybe because I've only just registered I can't post them...
 
Welcome to the Forums metzninja! Do you have any temperature monitoring software for your laptop? I would be interested to see how hot that nvidia card is getting.

Can you tell us what the message(s) on the blue screens are saying? You can't attach the logs to the site, but you can attach a link to a screenshot that is hosted on another site.
 
Thanks ketchup79 🙂 I thought temps might have been the problem, too, since this laptop model has a propensity to overheat. It's weird, the GPU isn't appearing on HWMonitor although it had been previously. The temps always looked acceptable, when I was running the stress tests I would boost the fan, and I recently replaced the thermal paste. The CPU averages ~65C under load and the GPU ~60, although it is normally quite a bit lower at ~45.

Is it okay if I share the .zip? I've uploaded it here - ge dot tt/4N35jom/v/0 and it has all the .dmps and the CBS log. The BCCodes are normally 3b (one example of 7e) and mention a problem with nvlddmkm.sys. Thanks 🙂
 
lately nvidia drivers are not stable.the one running on my pc is the one from march.the driver from may whas a mess and giving bsod. do you perform a clean install
 
Oh, thanks for the heads up, denis. So the driver you've been using is the 314 one? That was the one that provided me the most stability, too. I've been doing clean installs but I suspect there is something leftover in the registry that is messing with things. What's the surest way to clean install a new driver?
 
Driver sweeper has been known to remove important chipset files which will result in errors such as instability.
 
Have you done a clean install of Windows since the issues started? I know that can be a nasty prospect, but I think that, with a good stable driver, it would give you the final answer - hardware or software.
 
Since the system crashed even with your integrated graphics serving as the main image/video source, then something could be wrong with the OS. It wouldn't hurt to open cmd and run a check on system files with the command sfc /verify and/or sfc /scannow, if errors are encountered. Additional information here.

If you know how to create new partitions and you have the spare space in your hard drive, you could create a test partition with around 30 GB and install Windows in it, to determine if the fault is indeed OS related. This would prevent you from having to back everything up and start anew with the OS, if the problem happens to be elsewhere. If you don't identify the issue in the meantime and feel comfortable following this route, it should inform you definitively whether it is indeed OS related or not.

As ketchup79 mentions, temperature could have a role to play here, but since you've refuted that option for now, do look for software related issues. Additionally, as denis280 refers, programs such as Drive Sweeper could complicate the task and suppress more than intended, and even though we have no indication that you resorted to this program, as a side note, keep these NVIDIA simple instructions in mind, when uninstalling their drivers.

JD
 
Thanks heaps for your help, guys. I'll be away for a few days but I'll create a partition and reinstall Win 7 x64 and let you know how it fares. Thanks again 🙂

EDIT: created the partition and the driver worked perfectly, so reformatted and it's all going great. Thanks again guys 🙂
 
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