Gruvstick mp3 USB Key connect probs with WinXP Pro

[WolverineGator]

I have the 128MB Cendyne Gruvstick, which is very much like Creative's Nomad MuVo. Here is a comparison between the Gruvstick and MuVo mp3 players. They also work as USB Memory Keys.

I can transfer Gruvstick files without problem on a Windows 2000 Pro machine. I cannot do so with a Windows XP Pro machine. The player is detected as a Removable Mass Storage Device and I can see files. However, I cannot transfer or use any of those files.

The Gruvstick uses the STMP3410 chipset which, in theory, supports the USB mass storage protocol (the standard that lets you just slam these things into Macs, PCs or Linux without needing drivers). I have tried:

1. Using autodetected drivers in WinXP Pro SP1.
2. Uninstalling above drivers and installing drivers from the software CD and website.
3. Halting my virus scanner and trying #1 and #2.
4. Screaming at the device to work.

So I'm at a loss as to what to do. Any ideas?

 

[ViperV990]

Try this and use UNItech's driver.

 

[WolverineGator]

Thanks for your help ViperV990, I will try that suggestion.

Meanwhile, I tried formatting with FAT32... mistake! If you do this you'll have to reset the player by following this procedure (ripped from web via google):

"Make sure the hold button is not on.

Try replaceing the Battery, when you do so, remove the battery wait at least 5 seconds and insert a new battery. This will Reset the player.

If it still won't work, re-format the player. To format, connect it to your computer without the battery installed, press the play button to turn it on, and open the MP3 manager, then click Format.

If it still won't power on. Leave it plugged into your computer and reboot your computer."

This last step worked for me.