Grrr... Staples just sold me a returned product as new.

[aphex]

Heard of this happening, but first time for me.

Opened up the print server and all the packaging was torn apart, print server has someones grubby greasy finger prints on it... even the cables weren't tied.

Booooo.

 

[BoomerD]

So return it...make them give you a deal on it or a refund.

 

[Capt Caveman]

Originally posted by: BoomerD
So return it...make them give you a deal on it or a refund.

 

[aphex]

Yea, I will. Just expressing my annoyance.

 

[summit]

if it works... it works?

 

[Leros]

Be happy it happened at Staples and not Best Buy.

 

[aphex]

Originally posted by: Summit
if it works... it works?

Its more on principal.

 

[bladder23]

this happens at walmart too

 

[mugs]

Originally posted by: aphex

Originally posted by: Summit
if it works... it works?

Its more on principal.

On principle, they could refuse returns on products that aren't broken. But they have a customer-friendly return policy. Seems silly to me to lose money on a perfectly good product that was simply opened.

 

[eplebnista]

Originally posted by: bladder23
this happens at walmart too

and at sears

<---bought a portable cd player from sears a few years ago that magically already had dead aa batteries installed.

 

[erikistired]

Originally posted by: mugs

Originally posted by: aphex

Originally posted by: Summit
if it works... it works?

Its more on principal.

On principle, they could refuse returns on products that aren't broken. But they have a customer-friendly return policy. Seems silly to me to lose money on a perfectly good product that was simply opened.

take the time to properly repackage it then. nobody wants their brand new toy covered with greasy fingerprints.

 

[erikistired]

Originally posted by: bladder23
this happens at walmart too

i bought my wife one of those pod coffee makes (senseo?) a few years ago, when she opened it all of the pods were gone. i took it back to target, and almost every box was missing them. apparently they were returns, someone had bought a handful of them and then returned them, without the coffee pods.

 

[Sumguy]

I once bought a memory card for PS2 with save files on it for FF10 (was supposed to be new). I didn't care much because whoever had it before had the patience to max the shit out of the characters.

 

[BoomerD]

Originally posted by: mugs

Originally posted by: aphex

Originally posted by: Summit
if it works... it works?

Its more on principal.

On principle, they could refuse returns on products that aren't broken. But they have a customer-friendly return policy. Seems silly to me to lose money on a perfectly good product that was simply opened.

If the box was opened, it's no longer new. If parts were taken out of the box, and are covered in greasy fingerprints, it's definitely not new, and the price should reflect its status as an "open box."