Grrr citibank claims I didnt put my check in the envelope! wtf to do?

[BD2003]

So I deposit my loan check for $1700 in the ATM. Never had a problem with it before.

Today I get a letter in the mail saying that the check wasnt in there, so I call the CSR. She tells me she can do an investigation on it, that the check is prob still in the ATM or something whatever...

Anyway, this is a signed check, and I am absolutely 10000% positive I put it in the envelope and sealed it. My schools bursars office is closed so as far as I can tell, theres no way for me to stop the check until tommorrow. And the CSR told me that if I did stop the check, I'd get nailed with a bad check fee when they eventually find it.

Anyways, I assume they have cameras like hounds over all the citibank check employees to prevent one of them from stealing it? I dunno about how check cashing places work or whatever, but if the check was cashed wouldnt it be ridiculously easy to trace from the account?

 

[MrYogi]

check? it should nt be a problem. get another check.
but never deposit cash in an atm

 

[AlienCraft]

They won't do a check by phone for you?
<Hates citibank

 

[vegetation]

Tell them to stop the investigation and get someone's name and a confirmation on this. That way, if they ever do find it (like a year later), they cannot automatically deposit it and try to hit you up on a bad check fee. Sounds almost like a scam to me.

 

[StageLeft]

Get a new check. I've never had a single thing lost but am starting to wonder if the US has less safe guards against ATM deposits than Canada (honestly!), based on what I've heard. I deposit checks in ATMs and small amounts of cash, but anything significant I will bring to a teller.

 

[olds]

Originally posted by: MrYogi
...but never deposit cash in an atm

Old wives tail.
I only use ATMs and I have never lost any money. Been using them since the early 80s.

 

[Mill]

Originally posted by: oldsmoboat

Originally posted by: MrYogi
...but never deposit cash in an atm

Old wives tail.
I only use ATMs and I have never lost any money. Been using them since the early 80s.

Only time I ever used an ATM for cash I lost 100 fvcking dollars. Glad you had good luck, but it isn't an old wives tell.

 

[anxi80]

Originally posted by: Millennium

Originally posted by: oldsmoboat

Originally posted by: MrYogi
...but never deposit cash in an atm

Old wives tail.
I only use ATMs and I have never lost any money. Been using them since the early 80s.

Only time I ever used an ATM for cash I lost 100 fvcking dollars. Glad you had good luck, but it isn't an old wives tell.

yeah, i have heard some nightmare stories on these forums about people losing whole paychecks and not recovering them after depositing in an ATM.

 

[BD2003]

Well, I guess Ill just call the bursar tommorrow and get them to stop the check.

On a slightly ironic note, guess what company I get my student loan from?

 

[psianime]

Hey, I found $1700 under my matress today. j/k

I've stopped putting cash into ATMs since one of my friends put in $300 cash (what a fool) into an ATM machine never to see it again. I also hate going to the teller because my bank is always crowded. Maybe I'll go Monday morning ish.

 

[rival]

i forgot to put my paycheck into the envelope once and the next time i went to the atm it ate my card

 

[Ameesh]

Originally posted by: Skoorb
Get a new check. I've never had a single thing lost but am starting to wonder if the US has less safe guards against ATM deposits than Canada (honestly!), based on what I've heard. I deposit checks in ATMs and small amounts of cash, but anything significant I will bring to a teller.

i didnt even know canada has banks let alone atms!

 

[CTho9305]

Originally posted by: anxi80

Originally posted by: Millennium

Originally posted by: oldsmoboat

Originally posted by: MrYogi
...but never deposit cash in an atm

Old wives tail.
I only use ATMs and I have never lost any money. Been using them since the early 80s.

Only time I ever used an ATM for cash I lost 100 fvcking dollars. Glad you had good luck, but it isn't an old wives tell.

yeah, i have heard some nightmare stories on these forums about people losing whole paychecks and not recovering them after depositing in an ATM.

Never trust anecdotes about things being safe.

 

[olds]

Originally posted by: CTho9305

Originally posted by: anxi80

Originally posted by: Millennium

Originally posted by: oldsmoboat

Originally posted by: MrYogi
...but never deposit cash in an atm

Old wives tail.
I only use ATMs and I have never lost any money. Been using them since the early 80s.

Only time I ever used an ATM for cash I lost 100 fvcking dollars. Glad you had good luck, but it isn't an old wives tell.

yeah, i have heard some nightmare stories on these forums about people losing whole paychecks and not recovering them after depositing in an ATM.

Never trust anecdotes about things being safe.

I agree, personal experience means nothing. We are all sheep must think/experience the exact same thing or life as we know it will come to an end.

 

[alkemyst]

It's not an old wives tale....

Things you must consider are 1) thieves....sure they can't do it more than once, but if you are there mark....2) jerks (I'd have used a better word)...they may just trash your check because they are pissed being called in to work on their day off.

I lost one check via ATM, it was replaced the next day however most companies in that situation may require up to 6 months to cut a new check.

 

[CTho9305]

Originally posted by: oldsmoboat

Originally posted by: CTho9305

Originally posted by: anxi80

Originally posted by: Millennium

Originally posted by: oldsmoboat

Originally posted by: MrYogi
...but never deposit cash in an atm

Old wives tail.
I only use ATMs and I have never lost any money. Been using them since the early 80s.

Only time I ever used an ATM for cash I lost 100 fvcking dollars. Glad you had good luck, but it isn't an old wives tell.

yeah, i have heard some nightmare stories on these forums about people losing whole paychecks and not recovering them after depositing in an ATM.

Never trust anecdotes about things being safe.

I agree, personal experience means nothing. We are all sheep must think/experience the exact same thing or life as we know it will come to an end.

I know people who have smoked all their lives and lived long lives. Yep, I bet smoking is safe! Why not take up smoking?

 

[thereds]

Originally posted by: BD2003
...and I am absolutely 10000% positive ...

Well now thats just plain silly talk.

We all know thats not possible.

 

[StageLeft]

BD you never said whcih company you get your loan from.

 

[Vette73]

Rule of thumb. NEVER put cash into a ATM machine, and never put a check over $500 in a ATM machine.