mikeymikec
Lifer
One of my customers tried to fix their problem by wiping a Windows 8.1 machine back to factory settings and ended up with Windows 8.0. Windows Update currently thinks it has all the updates available yet the Windows Store doesn't show the 'update to Windows 8.1' option.
The only problem is that MS seems to have "tidied" their websites and removed all traces of these two updates, even from the Windows Update Catalog site. Admittedly I haven't checked yet whether the laptop has those two updates installed, but adding these other bits of information together, I bet it doesn't. Sometimes MS sites serve up the Windows 8 RT edition version of the update which obviously won't work on an x64 arch.
An alternative approach is suggested on some sites of doing an in-place upgrade to 8.1, but that requires an 8.1 compatible product key, and as people here are likely aware, an 8.0 key won't allow a clean install of 8.1, one has to install 8.0 first and then update to 8.1.
key quote from MS page said:
The only problem is that MS seems to have "tidied" their websites and removed all traces of these two updates, even from the Windows Update Catalog site. Admittedly I haven't checked yet whether the laptop has those two updates installed, but adding these other bits of information together, I bet it doesn't. Sometimes MS sites serve up the Windows 8 RT edition version of the update which obviously won't work on an x64 arch.
An alternative approach is suggested on some sites of doing an in-place upgrade to 8.1, but that requires an 8.1 compatible product key, and as people here are likely aware, an 8.0 key won't allow a clean install of 8.1, one has to install 8.0 first and then update to 8.1.
