Great! I think someone has hijacked my Ebay account

CPA

Elite Member
Nov 19, 2001
30,322
4
0
Got an email from a seller of a PS3 today. I know I had not asked any questions to any PS3 sellers, because, well, I already have one. Tried to log into my account, and, Bam! my password does not work. How the hell did this happen? I just bought an item recently, but that's it.
 

Crono

Lifer
Aug 8, 2001
23,720
1,503
136
Did you try to login to ebay via any email links? Because that is the main way account thieves will get you. See if any of your other accounts online are compromised.
 

IEC

Elite Member
Super Moderator
Jun 10, 2004
14,607
6,094
136
I hope you did not click on any link in the email.

If your password is not working you could try a reset, hoping that they didn't change the email addy...

:(
 

CPA

Elite Member
Nov 19, 2001
30,322
4
0
My paypal is actually in my wife's name and uses a different password and email address. I'm trying to figure out how I'm going to get harmed by this. Other than losing my account (which only has 7 feedback, I think I'll be fine. Do I need to worry about anything?
 

revnja

Platinum Member
Feb 1, 2004
2,864
0
76

I got one of those a while back. I keep it on my car keychain which can be a tad inconvenient at times, but it's worth it for the peace of mind that it brings. Especially since my PayPal is linked to a couple credit cards, bank accounts, etc. I'd highly recommend one of these.
 

CPA

Elite Member
Nov 19, 2001
30,322
4
0
uhoh, I just looked at some of my earlier email. I have 4 other emails from sellers, one calling me a "fraudster" and he is going to report me. Looks like I've definitely been jacked. son of a bitch.
 

CPA

Elite Member
Nov 19, 2001
30,322
4
0
okay, I also received this. Is it legit:

eBay sent this message to Keith Broskay (popojiju).
Your registered name is included to show this message originated from eBay. Learn more.
A26 TKO NOTICE: Restored Account - popojiju




Dear popojiju

It appears your account was accessed by an unauthorized third party and used to send unsolicited emails to other community members, including email offers to sell items outside of eBay. It does not appear that your account was used to list or bid on any items. Additionally, the email address on your account may have been tampered with, which is why you may not have received any emails about this activity.

At this time we have taken several steps to secure your eBay account. Rest assured that your credit card and banking information is safe on the eBay site. This information is kept encrypted on a secure server and cannot be viewed by anyone.

To regain control of your account, please complete the following:

1. Change the password on your personal EMAIL account to verify that it is secure and cannot be accessed by anyone other than you.
2. Change the password on your eBay account. To do so, click the "Forgot your password" link on the eBay sign-in page and change your password using the instructions provided.
3. Follow the steps below to secure your account:
> Click on the "Security & Resolution Center" link found at the bottom of most eBay pages.
> Click on the "eBay Account Protection" link in the "Online Security Resources" box. This will take you to the help page titled "Securing Your Account and Reporting Account Theft."
> Follow the instructions provided in "Securing Your Account".

As you take these steps, please be aware that you may need to repeat the instructions provided above or use the "Back" button on your Web browser to return to the "Securing Your Account" page.

To learn more about these fake or "spoof" eBay emails, visit the "Security Center" link found at the bottom of most eBay pages followed by the "Stopping spoof emails and Web sites" under "General Online Safety."


Password guessing

If you use a fairly simple or easy-to-guess password, it is possible that someone could guess it after repeated attempts. For this reason, it is important to use a password that consists of a combination of letters and numbers and is not related to your user ID, name, or anything you buy or sell. It is also important to use different passwords for the various online accounts you use (email, PayPal, etc).


Computer viruses

There are a number of computer viruses in circulation that log and record keystrokes. It is recommended that computer users keep their virus alert software up-to-date and regularly check for operating system and web browser updates. A firewall for high-speed internet users is also highly recommended.


Any inquiries regarding your password or other information about your account can be sent to us by clicking "Help" on any eBay page and then selecting "Contact Us."

If you are contacted with questions about the messages that were sent from your account or other related issues, please refer those individuals to the web address provided above.

Regards,

eBay Trust & Safety







Learn how you can protect yourself from spoof (fake) emails at:
http://pages.ebay.com/education/spooftutorial

This administrative email was sent to broncosrule@consolidated.net from eBay. Your account is registered on www.ebay.com. As outlined in our User Agreement, eBay will periodically send you information about site changes and enhancements. If you would like to receive this email in text format, change your notification preferences.

See our Privacy Policy and User Agreement if you have questions about eBay's communication policies.
Privacy Policy: http://pages.ebay.com/help/policies/privacy-policy.html
User A! greement: http://pages.ebay.com/help/policies/user-agreement.html

Copyright © 2006-2007 eBay, Inc. All Rights Reserved.
Designated trademarks and brands are the property of their respective owners.
eBay and the eBay logo are registered trademarks or trademarks of eBay, Inc.
eBay is located at 2145 Hamilton Avenue, San Jose, CA 95125.
 

Crono

Lifer
Aug 8, 2001
23,720
1,503
136
That email looks legit, as it doesn't contain any false links. Luckily, you aren't liable for PayPal or ebay fraud, though it can be a pain to clear up any mess these thieves caused.
 

SludgeFactory

Platinum Member
Sep 14, 2001
2,969
2
81
Go to their Live Help right now and start chatting with an ebay rep, that's the best way to get this cleaned up.
 

CPA

Elite Member
Nov 19, 2001
30,322
4
0
Okay, changed by password. Account is mine again. Looks like someone hijacked it to send out a ton of messages solicity their fraudulent store. Here is the message:

Dear friend:
We are a discounts electronics stores.we can use paypal.
we keep sell a brand of world electronics product and is a price lowest.
Now our all goods not need shipping before Christmas festival.
Welcome to our website: http://www.discount-uuu.com/
MSN: discount-uuu@hotmail.com
Email: discount-uuu@hotmail.com
 

CPA

Elite Member
Nov 19, 2001
30,322
4
0
Yep, no bids, no paypal activity, didn't change any of my account info. Stupid ass spammers.
 

crt1530

Diamond Member
Apr 15, 2001
3,194
0
0
How do people fall for these obvious scams when the scammer can't even speak English?
 

mundane

Diamond Member
Jun 7, 2002
5,603
8
81
Something similar happened to me a few months back, although the Ebay rep wouldn't help me identify when or how the account was compromised. I wanted to find out if my main email account had been subverted.