Question Graphics card the Culprit?

[Sassyer]

Hello All. I am looking for help with my Acer E5-575 laptop and Acer K202HQL Monitor using Windows 10. I recently purchased the monitor and wanted to connect it to my laptop. However, despite doing all of the following, I still see “no signal” on the monitor.

• Connect the laptop and monitor with a VGA cord
• Connect the laptop and monitor with a HDMI cord
• Reinstalled Windows 10
• Removed Generic PnP Monitor graphics card drivers and reinstalled them
• Rolled back Generic PnP Monitor drivers
• Ran Intel® Processor Diagnostic Too and passed

The Generic PnP Monitor says it is working properly in Device Manager. If I do a Windows + P the system says I cannot project to another screen. Try reinstalling the driver or suing a different video card.

I am also unable to add the monitor as a device. I also do not have another computer to test the monitor.

I am out of ideas and would welcome yours please! TY!

 

[VirtualLarry]

If I do a Windows + P the system says I cannot project to another screen. Try reinstalling the driver or suing a different video card.

Can you do a Display Properties, Identify Displays?

 

[DAPUNISHER]

You keep typing generic, do not rely on win 10 for drivers. Install the latest Intel and Acer drivers and software for everything