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Question GPU question

Gomphiasis

Junior Member
So, I'm new - Hi. I started having issues with my GPU. I'll explain what I have done below the specs.

CPU: 7800X3D
CPU Cooler: DeepCool AK500
Mother Board:ASRock X670E Lightning AM5 ATX
Ram: G. Skill RipJaws S5 Series (2X16GB) DDR5 5600/CL28
SSD : Samsung HD SSD M.2 2TB 970 EVO
GPU : MSI Gaming Radeon RX 7900XTX
PSU: Corsair RM1000e
Chasis : Lian Li O11 Dynamic EVO 011DEX
OS: Windows 11 Pro 64 Bit
Monitor: LG TV B4 Oled 48 inch Forgive me I have bad eyes.
PSU and Age: Corsair RM1000e 2 years 3 months.
Bios: 022.001.002.014.000001
GPU Driver: 32.0.22029.1019 (Adrenalin 26.11.1) Win11 64

So, I came home tonight and the FPS on my game KCD2 went from about 160 down to 5 FPS. I have the game on medium settings because my eyes cannot see any better detail so it looks good to me. 5 FPS. So unable to play it.

I built computer myself. I'm still pretty much a newbie to building computers. But anyway I built it in about August 2023. It has worked very well until today.

I went through all the "checks" that I found on the web. Device is working properly. Drivers are up to date. So, then I ran Heaven's Benchmark. It scored a 76 and when I first built it it scored a 12,966. I have looked at GPU-Z and the Task Manager to see if it is working correctly but I don't know enough to see any anomalies. Oh, it did have an error earlier but I rebooted and it said it was working properly. Initially it said "Windows determined the device was not working correctly so.." I am posting the event log:

Device PCI\VEN_1002&DEV_744C&SUBSYS_52001462&REV_C8\6&189a910d&0&00000009 had a problem starting.

Driver Name: oem22.inf
Class GUID: {4d36e968-e325-11ce-bfc1-08002be10318}
Service: amduw23g-421109-ff2cb8c2
Lower Filters:
Upper Filters:
Problem: 0x1F
Problem Status: 0xC0000001

Thanks for your help here. I have known about Tom's Hardware but never realized they had a forum as well. Thanks for any tips or pointers.
 
You did update to the latest Motherboard BIOS, correct? There have been issues lately with ASRock motherboards and AMD CPUs, though I'm not sure X670 boards are affected. Reseating the GPU wouldn't hurt either, heat creep can hit anytime.

Also make sure Windows didn't update the drivers over the AMD installation (look at driver version in device manager).
 
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