GoToAssist

[smartcap]

Was wondering if any of you guys are using this software fromCitrix to troubleshoot and support clients?

I'm thinking about subscribing, but the cost seems relatively high.

 

[redbeard1]

You can use this feaure to create a file to send to your customer that connects back to you. I pointed a friend to this and this is how he does most of his remote help now. He even did the customized file to show his business name.

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