Question Got a blue screen. Need someone to read dmp file.

[knp0904]

I just got a blue screen and I tried installing Windows Debugger to read the dmp file but the installation failed, so if someone could help identify the problem by reading the dmp file, I would appreciate it.

Link to dmp file: https://drive.google.com/open?id=17GjfDn6fCx77S05IvGpsNPrWr4JFY2kO

 

[daveybrat]

I downloaded and ran an analysis on the dump file for you. Here's the results:

On Thu 12/20/2018 3:35:46 PM your computer crashed or a problem was reported
crash dump file: C:\Users\Tech\Desktop\Windows 10 Software\122018-36691-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0xA48A0)
Bugcheck code: 0x7A (0xFFFFF6FB40000120, 0xFFFFFFFFC000009D, 0x191F5D884, 0xFFFFF68000024000)
Error: KERNEL_DATA_INPAGE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the requested page of kernel data from the paging file could not be read into memory.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

 

[mxnerd]

Check Event Viewer.

Also run chkdsk and sfc /scannow to make sure no disk error and system files are not missing or corrupted first.

other options:

https://www.raymond.cc/blog/how-to-analyze-memory-dump-dmp-file/