Google Play Store not working (Android 5.01)

Patre

Senior member
May 29, 2013
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0
76
I have an LG G3 (T-Mobile) and noticed that when trying to use Google Play Store and install any app, it doesn't install (I only see the graphics bar showing it's installing, but it seems to be stuck in that mode.....sometimes for an hour or more).

I've been trying to update the latest Clash of Clans version since last week, but I'm unable to and get the same thing.....I've now uninstalled COC, but can't install it due to this issue and do miss playing it......:'(

I've tried clearing the cache/restart system etc....on these specific apps, but nothing has worked.

I'd appreciate any tips on how to fix this....

TIA
Patre
 

Oyeve

Lifer
Oct 18, 1999
22,058
880
126
Did you check the time on the phone? Sometimes my phones lose the correct time and google play just freaks out.
 

Patre

Senior member
May 29, 2013
398
0
76
Did you check the time on the phone? Sometimes my phones lose the correct time and google play just freaks out.

The time is correct....this issue has been going on for about a week (since I first tried to update COC). I initially thought it was a COC problem/bug with SuperCell's newest update (last week)......but, it seems like all apps in the Play Store won't install.

Of note, I haven't tried to install anything for about a month or two since trying last week.......my other apps probably got their usual updates possibly early November and haven't got any notifications since then.
 

cronos

Diamond Member
Nov 7, 2001
9,380
26
101
Play Store was freaking out on my Lollipop phone a couple of days ago as well. Every time I searched on something, it crashed. This seems to be a little different, but what fixed it for me was uninstalling update and have it installed the latest version after that. I don't know if you've tried that or not.
 

Patre

Senior member
May 29, 2013
398
0
76
.....,but what fixed it for me was uninstalling update and have it installed the latest version after that. I don't know if you've tried that or not.

Thanks Cronos for the suggestion...

No, I haven't yet.......actually, I'm not quite sure what you mean by uninstalling Update. Not sure where to look for this on my phone?
 

cronos

Diamond Member
Nov 7, 2001
9,380
26
101
Thanks Cronos for the suggestion...

No, I haven't yet.......actually, I'm not quite sure what you mean by uninstalling Update. Not sure where to look for this on my phone?

Just go to app management (where you can clear data/cache of apps, and also force stop). From there you can 'uninstall updates' as well. After you did that, maybe reboot and let Play Store update to its latest version (it should do that automatically).
 

Patre

Senior member
May 29, 2013
398
0
76
Just go to app management (where you can clear data/cache of apps, and also force stop). From there you can 'uninstall updates' as well. After you did that, maybe reboot and let Play Store update to its latest version (it should do that automatically).

You're the man Cronos!! It worked!!

Thank you very much good sir, I appreciate it! :thumbsup:

Happiness has bee restored......:biggrin:
 

Dulanic

Diamond Member
Oct 27, 2000
9,966
590
136
You're the man Cronos!! It worked!!

Thank you very much good sir, I appreciate it! :thumbsup:

Happiness has bee restored......:biggrin:

Yeah no idea why that works, but I've had to do it a couple times.