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I second Netstumbler. I was having a problem with a client who was always getting disconnected from his AP.
I was stumped and read about Netstumbler and decided to try it out. I walked around his office and found 6 other networks all using Channel 6. So I changed him to channel 2 and the disconnects stopped.
I have since been playing around with it in other ways. When I go to a customer and see a wireless device and I have some time to spare (waiting on an install, etc) sometimes I will load it up and see if they have an open wireless. It's unbelievable how many people don't have any security on their APs and many times just talking to them has turned into a service call to strengthen their security.
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