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darkewaffle

Diamond Member
Oct 7, 2005
8,152
1
81
So was it a fake coupon that didn't work, or a real coupon that worked by mistake? Something about this doesn't make sense lol. I can't fathom why a company would honor a completely fake coupon just because people were fooled by it, unless somehow their shopping cart actually reflected the discount.
 
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smackababy

Lifer
Oct 30, 2008
27,024
79
86
I am not sure on the exact details, but I imagine it made it past checkout and reflected the final price because the orders were placed successfully.
 
Aikouka

Aikouka

Lifer
Nov 27, 2001
30,383
912
126
I saw this earlier and kind of wished that I could've gotten a Razer Edge at 90% off. :$
 
Elixer

Elixer

Lifer
May 7, 2002
10,371
762
126
Isn't Razer like 'Monster cables' ? ie, way overpriced stuff ?
I suppose it is nice that they did this though...
 
destrekor

destrekor

Lifer
Nov 18, 2005
28,799
359
126
Elixer said:
Isn't Razer like 'Monster cables' ? ie, way overpriced stuff ?
I suppose it is nice that they did this though...
Click to expand...

They're more like the Apple of an Alternate Universe, as opposed to anything like Monster.

They aren't always vastly overpriced, if at all, compared to competing products offered by competitors.
Logitech has some cheap stuff of a slightly similar nature, but has products that cost far more too.
You *typically* get what you pay for. Except Razer, unlike Apples or the top-tier Logitech products, aren't known for top of the line Quality Control and reliability. It varies by model and year it seems.
I've had mixed results with them, and have decided to try and refrain from purchasing their stuff.

I find it hard to recommend a Logitech mechanical keyboard when I haven't tried it, but since it's available now, if I were shopping today I'd go for it as opposed to Razer's (Logitech's is similar to my BWU Stealth). That being said, I have been extremely pleased with this Razer keyboard. Can't speak as highly for other keyboards by Razer, or Logitech for that matter - but I can't speak highly for any non-mechanical keyboard anymore. ;)
 
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Craig234

Lifer
May 1, 2006
38,548
350
126
They have some decent stuff, but I've always felt their marketing was offensively hype.

The main story is how they'd make the main selling point of a mouse the number of clicks it could do, when other mice were already more than people can click, so there was no actual benefit. I mailed them about it, and to their credit the reply said it was from their president, I dug up a copy:

To: The Razer Guy
Subject: Your marketing

Razer markets the Krait Mouse as "Optimized for RTS and MMORPG".

I'm quite offended by pure marketing fluff and hype based on
nothing.

I look for how it's 'optimized' for those games, and see nothing in your
product information to show any 'optimization' justifying the marketing.

The only thing evident is that the RTS and MMORPG markets are large, and
while all gaming mice vendors try to claim to be the best for shooters,
no one was making that claim for the other game genres, so why not get
an edge in that market with the marketing saying the mouse is optimized for them?

At this point, can you give me any reason I should not go posting
criticism of this marketing hype on gaming boards, discouraging the
purchase of the Krait?

And perhaps of Razer in general, since it's a company decision to do the hype?

Craig
Click to expand...


I have no idea why you are upset or where this is coming from. Certainly
you are entitled to post anything you want about our products.

Razer has been marketing computer hardware to gamers since 1999 and we
have never hyped anything. We do not advertise. We are part of the
community and communicate our products through sponsorships, events,
LANs and most importantly product reviews and word-of-mouth.

We do not market the Krait as optimized for RTS and MMO's ... we market
the buttons on the Krait in that manner. The technology, which we hold
several patents, for those buttons have been reported by players to
increase APM's up to 200%. Here is what our site says:

1200 APM* Optimized for Real-Time Strategy (RTS) / Massively Multiplayer
Online Gaming(MMOG).

Write whatever you want but please get your facts straight.

Robert Krakoff
Razerguy
President
Razer USA Ltd.
Click to expand...

> > To: The Razer Guy
Subject: RE: Your marketing

Thanks for the response.

When your Krait product description leads with 'Optimized for RTS and
MMORPG', that is marketing the Krait as optimized for those genres.

The distinction between the mouse being optimized, and one of the
mouse's features being optimized, may be too thin for even its 1600 dpi
resolution to detect. The mouse lists what you say - but it doesn't
explain how '1200 APM' is 'optimized' for RTS or MMORPG games. If 1200
is a high number for APM's, wouldn't that simply be a good thing for
gaming generally, not just RTS and MMORPG?

When the connection between the facts and the message is very tenuous,
as in the mouse being 'optimized' for those genres as seems to be
the
case, that's 'hype': excessive focus on something to generate market
interest. I'm not sure why you mentioned the lack of marketing, but the
message being publized on the product site, and the 'optimized for RTS
and MMORPG' tagline getting faithfully quoted in reviews still without
any explanation, is the same thing.

It appears that the marketing machine who came up with the 'optimized'
message was simply trying to grab the RT and MMORPG markets by being the
first mouse aimed directly at them, promising some sort of advantage,
but not delivering anything different specifically for those genres that
I can see so far .

At the least, if there is some benefit I haven't seen, it's not clearly
explained anywhere easily accessible.

You mentioned, somewhat defensively, your history of game products.

I'm not saying otherwise; the reviews are generally great for your products.

As I said before, it's that I'm offended by hype, when I see marketing
on steroids - for example, next could be an energy drink 'specially
formulated for RTS and MMORPG players!' It's a marketing device to make
people say 'hey, I play those so that's the product for me!', as you
know. The question is, does the product's facts back up the claim?

I'm simply asking that either the benefits be clarified specific to
those genres if real, or the marketing be reduced in hype if that's the
situation.

Thanks again for taking the time to respond to my feedback.
Click to expand...

Proprietary technology is somewhat difficult to express when we have
competitors waiting to copy and reverse engineer everything we do.
Patents often don't protect us.

For your information there is a proprietary (and patented) debounce
mechanism built into the Krait that enables more clicks per second. The
delta in number of clicks is a dramatic increase. Since you don't seem
to know that RTS gamers in particular are rewarded by increased actions
per minute - APM stats are actually tracked and reported by the press in
Korea - my guess is that you do not play these games competitively.

Otherwise you would not ask the question as to why this benefit is not
marketed for general gaming.

There are already dozens of reviews on this mouse available for end
users to read and determine if this is a product for them or not. The
press is not gullible and they make their own determinations hype or
not.

Robert Krakoff
Click to expand...

I'm not going to extend this debate any longer. You have made your
points and I have made mine. Any customer or gamer interested in any
product should do their homework and read the reviews and comments, then
make up their minds.

I'm sorry that marketing claims or statements put you off so but in the
end this is a competitive business like many others, and when we have
technology that warrants a claim we will continue to do so. If that
prevents you from supporting our products so be it.

Robert Krakoff
Click to expand...
 
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Aikouka

Aikouka

Lifer
Nov 27, 2001
30,383
912
126
Craig234 said:
They have some decent stuff, but I've always felt their marketing was offensively hype.

The main story is how they'd make the main selling point of a mouse the number of clicks it could do, when other mice were already more than people can click, so there was no actual benefit. I mailed them about it, and to their credit the reply said it was from their president, I dug up a copy:
Click to expand...

I'd say that I can't believe that you took the time to make a big deal out of nothing, but since you post quite extensively in P&N, I'm really not surprised. :p
 
JEDIYoda

JEDIYoda

Lifer
Jul 13, 2005
33,986
3,321
126
as far as FPS the Razer mouse has no peer.......
I have tried all other mouse and any of the different models of the Razer Mouse are far superior to all others.

As far the their keyboards..lolol


what the president of the company said was very true--
For your information there is a proprietary (and patented) debounce
mechanism built into the Krait that enables more clicks per second. The
delta in number of clicks is a dramatic increase. Since you don't seem
to know that RTS gamers in particular are rewarded by increased actions
per minute - APM stats are actually tracked and reported by the press in
Korea - my guess is that you do not play these games competitively.

Otherwise you would not ask the question as to why this benefit is not
marketed for general gaming.
Click to expand...

Playing a FPS and playing ti competitively to win are 2 different things!!

By the way the president of the company put you in your place.....hehehee
 
BrightCandle

BrightCandle

Diamond Member
Mar 15, 2007
4,762
0
76
Razer has a single mouse that doesn't have a flawed sensor, the death adder 3.5, and it has to be a particular one, not all death adders are the same. All the other mice suffer from acceleration, which for fps gamers is very bad indeed. For MMOs and RTS it matters somewhat less but you can clearly question razers gaming chops on this fact alone, they have flawed sensors in all there gamers mice.

Admittedly this is also true for almost all companies out there. Steel series market themselves at pro gamers and yet their mice also have this same problem or similar. Further to that Steel series make a lot of very heavy mice which impact small accuracy adjust movements and hence are even worse than Razer.

So Razers main product line is flawed in its most important aspect. Worse than that if you look around you will find Razer is well known for poor quality control, many of their products fail quite quickly.

None of this makes them necessarily bad, they have many happy customers. But Razer is far from the gaming chops company it claims to be.
 
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WhipperSnapper

WhipperSnapper

Lifer
Oct 30, 2004
11,442
32
91
Damn, how did I miss that deal? I don't think it ever made it to Slickdeals.net, or if it did it was quickly removed from the Hot Deals forum. I would have gone after a mechanical keyboard or two at 90% off. (Of course, I'm sure they would have sold out within the first 30 mins of the code being publicly available.)
 
The Boston Dangler

The Boston Dangler

Lifer
Mar 10, 2005
14,647
2
0
JEDIYoda said:
as far as FPS the Razer mouse has no peer.......
I have tried all other mouse and any of the different models of the Razer Mouse are far superior to all others.
Click to expand...

my $130 razer mamba has never worked in wireless mode, and it never will. it often takes a 2nd or 3rd plugging to get the mouse to operate. the last driver update, which has finally been pulled, would use 100% of a cpu core. more of my $130 went towards the ridiculous packaging than the mouse itself.

when it comes time to replace my gaming mouse, i'll consider logitech or roccat. razer made their name years ago, and now they focus on churning out crap.
 
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PrincessFrosty

Platinum Member
Feb 13, 2008
2,300
68
91
www.frostyhacks.blogspot.com
The Boston Dangler said:
my $130 razer mamba has never worked in wireless mode, and it never will. it often takes a 2nd or 3rd plugging to get the mouse to operate. the last driver update, which has finally been pulled, would use 100% of a cpu core. more of my $130 went towards the ridiculous packaging than the mouse itself.

when it comes time to replace my gaming mouse, i'll consider logitech or roccat. razer made their name years ago, and now they focus on churning out crap.
Click to expand...

I like Razer and a lot of their products, they are very much the apple of gaming hardware but I don't see much wrong with that.

But these kind of posts really just irritate the hell out of me, if you have a wireless mouse that is not working wirelessly then it's broken and needs to be returned, it's not like every razer mouse is like this. I have a Mamba 2012 edition and it works perfectly, i wish people wouldn't shit on decent companies by moaning about products that are clearly broken, all manufacturers have a defect rate, return it for a working product.
 
BrightCandle

BrightCandle

Diamond Member
Mar 15, 2007
4,762
0
76
The wireless disconnect is a well known problem on the mamba pre 2012 model, it was a problem I and everyone else had. Razer did not accept returns for that fault, I know because I tried.
 
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Pia

Golden Member
Feb 28, 2008
1,563
0
0
I used to like Razer's stuff because some of it is nice as long as it works.

But I've had two mice and a gamepad from them. One of the mice was broken out of the box, the gamepad broke in under ten hours of use. The replacement mouse and the other mouse both developed problems in a year or so.

The keyboards are just crap. Substandard quality even when they are still working. Bad value. Sleazy marketing. They advertise "advanced anti-ghosting" etc. while all the credible competition has N-key rollover and Razer is behind them.

Then there's the fact they switched to "cloud" drivers. Wanna configure your mouse? Go online. Ugh.

It's too bad. I'm happy to spend on nice peripherals, including exotic ones, and Razer still has some stuff that would be interesting for me - the keypad thingy and the 6DOF controller thingy - but it's no deal as long as they carry on with their zero QC, online DRM, ricer styling ways.
 
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Ayah

Platinum Member
Jan 1, 2006
2,512
1
81
My first Razer mouse was my last Razer mouse. Got a lachesis, idea was good, implementation (both hardware and software) wasn't.

To Mionix I go!
 
Rinaun

Rinaun

Golden Member
Dec 30, 2005
1,196
1
81
Congratulations to those whom got stuff off the deal. Razer is being class-act about all this and you should be thanking them with an email if you did order; most retail companies would of cancelled and been done of a fiasco this big. They stepped up, now step up and write them a thank-you :p

note: I've owned Razer Products, but I prefer my Logitech G500 and Das Keyboard :) I don't think I have purchased a Razer product for me or my clients since 2010.
 
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Craig234

Lifer
May 1, 2006
38,548
350
126
Rinaun said:
Congratulations to those whom got stuff off the deal. Razer is being class-act about all this and you should be thanking them with an email if you did order; most retail companies would of cancelled and been done of a fiasco this big. They stepped up, now step up and write them a thank-you :p

note: I've owned Razer Products, but I prefer my Logitech G500 and Das Keyboard :) I don't think I have purchased a Razer product for me or my clients since 2010.
Click to expand...

I criticized them when they deserved it; I agree with you here, seems like a nice thing for them to do.
 
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