Good enough reason to RMA

Fardringle

Diamond Member
Oct 23, 2000
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I have found a few reviews that say that PSU can get pretty loud, so that part may be normal. But the GPU should be almost inaudible over the sound of the PSU so it might be an RMA candidate.
 

Ketchup

Elite Member
Sep 1, 2002
14,559
248
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I don't hear anything in the power supply that bothers me personally (could just be the recording). The video card fans sound like they are brushing against something (probably the cover). Since it is so new, I would RMA that before trying any manual means to fix it.
 

MongGrel

Lifer
Dec 3, 2013
38,466
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I don't hear anything in the power supply that bothers me personally (could just be the recording). The video card fans sound like they are brushing against something (probably the cover). Since it is so new, I would RMA that before trying any manual means to fix it.

+1 on the GPU.

That sounds like it is brushing on something it should not be.

I have an ASUS GPU in the main myself and have never had problems, hopefully their RMA is better than it used to be just from secondhand accounts.

I had always read they were a bit slow that way, even though I have several Mobos from them also.

Have never had to RMA anything ASUS, knock on wood, hopefully their RMA process has improved.
 
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Charlie98

Diamond Member
Nov 6, 2011
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I don't think there is a problem with the PSU, but I would RMA the GPU. If they are only 2 weeks old, you should be able to go to your source and have them replace it vs the ASUS RMA. Hopefully you bought it from somewhere reputable.

EDIT: After reading the [H] review of it, I'd take the PSU back, too, and get something better...
 
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snapzz3

Junior Member
Jan 24, 2016
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I don't hear anything in the power supply that bothers me personally (could just be the recording). The video card fans sound like they are brushing against something (probably the cover). Since it is so new, I would RMA that before trying any manual means to fix it.

You don't hear the high pitched noise in the PSU clip? Weird, i've had other people on other forums tell me the same. It's shockingly annoying.
 

Mushkins

Golden Member
Feb 11, 2013
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You don't hear the high pitched noise in the PSU clip? Weird, i've had other people on other forums tell me the same. It's shockingly annoying.

High pitches are the first thing people stop hearing as they reach adulthood and hearing slowly starts to degrade. It's very possible *you* can hear that pitch but it's out of audible range for most people.

It could also be differences in speakers/audio setup normalizing the whine or cutting it entirely. Hearing is so subjective from person to person already, unless something is making a pretty significant clunk or ding posting an audio clip isn't usually too reliable.

That being said, I can hear a very *faint* whine in your PSU video if I really focus on it, but it's mostly overpowered by the fans. No guarantee its the PSU though, it could be ambient noise from something else.
 

nerp

Diamond Member
Dec 31, 2005
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As a kid, I could tell when a TV or electronic device was on in the other room from the high pitched whine.

Now, the only high pitched whine I hear is from bm 1- and 5-year-olds.
 

Charlie98

Diamond Member
Nov 6, 2011
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High pitches are the first thing people stop hearing as they reach adulthood and hearing slowly starts to degrade. It's very possible *you* can hear that pitch but it's out of audible range for most people.

Beg pardon... what did you say...? :\


No guarantee its the PSU though, it could be ambient noise from something else.

True, that, as well; a PC case is a giant echo box. The only way you could isolate the PSU would be to pull the GPU and start it up... the trade-off would be, that without the GPU the PSU load was lower, low enough not to make the whine.
 

snapzz3

Junior Member
Jan 24, 2016
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Beg pardon... what did you say...? :\




True, that, as well; a PC case is a giant echo box. The only way you could isolate the PSU would be to pull the GPU and start it up... the trade-off would be, that without the GPU the PSU load was lower, low enough not to make the whine.

Forgot to mention that the sound from the PSU is not constant, it comes and goes even when there is absolutely no load on the PC. The scraping from the fans on the GPU goes away after they pass 40-45% fan speed.