good deal and Microsoft got the shaft

ChrisIsBored

Diamond Member
Nov 30, 2000
3,400
1
71
just a gloat thread...

I ordered a MS intellimouse explorer for $53.89 total, from shop.microsoft.com they had free 2-day shipping as well..

Well.. for some reason I received the trackball explorer and I called their support that same day. They shipped out the Intellimouse Explorer and gave me an RMA# to send back the trackball one. I sent it back and just the other day received my $53.89 back credited to my account.

I wound up getting an Intellimouse Explorer for free! :)
 

Sluggo

Lifer
Jun 12, 2000
15,488
5
81
Much easier to justify stealing $50 bucks from a faceless corporation, than from your hungry neighbor.
 

ChrisIsBored

Diamond Member
Nov 30, 2000
3,400
1
71
Some of you guys make it sound like I walked into a store and stole the mouse. Don't try to tell me that you would actually call Microsoft or any store and let them know "Hey, you forgot to charge me." If you do you're just BS'ing.

It's the fault of their own CSR's, or their RMA dept. I did my part, I RMA'd the item. They didn't have to debit me back since I received the one I wanted in the first place but for some reason they did.
 

pac1085

Diamond Member
Jun 27, 2000
3,456
0
76
They really dont seem to care...my freind for example, and many other people I know, their intellimouse explorer broke, they called MS and they sent them a brand new one in the box...didnt ask them to return the broken one. I'm sure there aware that people are doing this, they just dont care, lol.
 

Stark

Diamond Member
Jun 16, 2000
7,735
0
0
I don't see where there's any crime here. He called for an rma, not a refund, and they refunded him anyway. If he wants to call them and tell them they messed up, that would be great, but I don't see a moral obligation to do so.
 

dabuddha

Lifer
Apr 10, 2000
19,579
17
81
they wouldn't ask to have the old one shipped back because its not very profitable
chrisisbored: lucky bastage :) i had to pay 79 for mine and its sitting in my closet.
bought the razer boomslang 2000 and love it 100000x more