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Going Rate for NYC Tech Support Consultant?

H

hellfire88

Diamond Member
Quick question, I have a friend of a friend of a friend who owns a small business in NYC (Manhattan - SoHo) that needs some basic Tech Support (forgot Windows password, installing printers, needs small group of PCs networked etc.). Figured I'd help him find someone to do the work and was wondering what the current hourly rate is for that kind of work? Just part-time, called-in when needed type stuff. I checked Craigslist and the like but haven't found a clear-cut answer.

Also, how does the billing usually work? Round to the hour? Round to half-hour? Cut it into 15min intervals?

Thanks in advance for any input.
 
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Most contractors will charge around $60 for the type of work you are describing and it goes up from there if you need something more specialized like networking etc. Most places around here charge at least a 1 hr fee and will split into 30 minute increments and round up past the 15 minute mark and down below it.

Hope that at least gives you and idea
 
Manhattan......................? My guess if its single guy probably $75 an hour. An actual support company $150-200 an hour.
 
Damn, and I was going to say $20/hour.

I make $30/hour doing server support for a hospital working for the biggest asshole I have ever seen either in real life or in a movie. This guy is unreal.

Where do I apply?
 
Red Squirrel said:
Damn, and I was going to say $20/hour.

I make $30/hour doing server support for a hospital working for the biggest asshole I have ever seen either in real life or in a movie. This guy is unreal.

Where do I apply?
Click to expand...

yeah but you get like 35+ hrs. This is probably hit or miss 10-15 hrs a month if lucky.
 
Thanks for all the fast replies guys, gives me a starting point to work with. Didn't know it was that high but I suppose its to be expected considering Manhattan and all.

Heck maybe I'll just charge the guy $60/hr and do the work myself "on-the-side" after my day-job.
 
hellfire88 said:
Thanks for all the fast replies guys, gives me a starting point to work with. Didn't know it was that high but I suppose its to be expected considering Manhattan and all.

Heck maybe I'll just charge the guy $60/hr and do the work myself "on-the-side" after my day-job.
Click to expand...

Sounds good. Don't charge less than that.
 
hellfire88 said:
Thanks for all the fast replies guys, gives me a starting point to work with. Didn't know it was that high but I suppose its to be expected considering Manhattan and all.

Heck maybe I'll just charge the guy $60/hr and do the work myself "on-the-side" after my day-job.
Click to expand...

You can probably hire someone more qualified than you to do the work for $10 an hour. Just supervise, sit back and browse the internet. 😛
 
I helped a guy in Greenwich build a computer over a couple weekends. Every once in a while I would have to help him with more support issues. He mentioned to me one time that he got quotes for at-home support for ~$75/hr. I almost shit a brick. If I were a kid here going to college I'd be cleaning up!
 
My company charges 150/hr. We actually cater to hedgefunds and asset managements so its slightly higher.. Other hf/am companies actually charges more, a lot more. EZE castle and RFA are two big ones in nyc and they're well over 200-300/hr but they do suckie work...

ie
on a thinkpad with display port and vga port, they have you buy a matrox dual head to go instead of using a 10 dollar display port to dvi adapter.

windows server, half the servers I taken over are install with a .com domain instead of .local, so basically your machines are trying to resolve to external network and such

networking - sure have a quad nic card on your esx server.. have it all wired up into 1 switch, where's your point of failure.. that single switch..

just lot of bad decisions... the RFA guys actually sue their own company because they were not getting paid..
 
hellfire88 said:
Thanks for all the fast replies guys, gives me a starting point to work with. Didn't know it was that high but I suppose its to be expected considering Manhattan and all.

Heck maybe I'll just charge the guy $60/hr and do the work myself "on-the-side" after my day-job.
Click to expand...

Its that way everywhere. Dont forget, not only are you having to pay for the guy, but the business owner also has bills to pay and business expenses
 
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