God Fvcking Damn Outsourced Help Desk!!!!

bunker

Lifer
Apr 23, 2001
10,578
0
71
Jesus H. Christ, get some fvcking people that can speak the english language and be understood!! :|:|:|:|

The one time in 4 years I've had to call the support for my online banking and I'm on what should have been a 10 minute call for 40 fvcking minutes because I can't understand a word this guy is fvcking saying!

I don't blame him, he needs a job, but I'll be damned if I'm not looking for a new bank tomorrow.












Okay, I feel better now. You may continue with your regularly scheduled neffage.
 

minendo

Elite Member
Aug 31, 2001
35,553
12
81
I don't blame him, he needs a job, but I'll be damned if I'm not looking for a new bank tomorrow.
ING Direct.

$25 free dollars if signed up with a referral.;)
 

bunker

Lifer
Apr 23, 2001
10,578
0
71
Originally posted by: minendo
I don't blame him, he needs a job, but I'll be damned if I'm not looking for a new bank tomorrow.
ING Direct.

$25 free dollars if signed up with a referral.;)
What do they charge for ATM transactions?
 

NogginBoink

Diamond Member
Feb 17, 2002
5,322
0
0
Better yet, WRITE A LETTER!

Tell the bank that they're in danger of losing your business because of this.

 

deftron

Lifer
Nov 17, 2000
10,868
1
0
I've always talked to an native English speaker with Wachovia...


btw... Free Checking is the only way to go.
 

Wag

Diamond Member
Jul 21, 2000
8,286
4
81
Indians are native English speakers for the most part. The problem is more a gramatical one- outsourced CSRs have regional accents, and don't really understand North American English.

There was a story on 60Mins about this a few weeks ago. They gave these Indian workers classes in American English, but oftentimes it's just inadequate.
 

bunker

Lifer
Apr 23, 2001
10,578
0
71
Originally posted by: deftron
I've always talked to an native English speaker with Wachovia...


btw... Free Checking is the only way to go.
So have I when calling about banking issues. This was tech support for their online banking.
 

Kelvrick

Lifer
Feb 14, 2001
18,438
5
81
Originally posted by: minendo
I don't blame him, he needs a job, but I'll be damned if I'm not looking for a new bank tomorrow.
ING Direct.

$25 free dollars if signed up with a referral.;)
They still do this? I thought they stopped a while ago.
 

Ameesh

Lifer
Apr 3, 2001
23,686
0
0
Originally posted by: Nocturnal
LOL! Someone from Dell called my house today. I think he was Bangaldash.
he was Bangladesh?


I think you need to learn how to speak English before you criticize others.
 

Kadarin

Lifer
Nov 23, 2001
44,302
10
81
Originally posted by: Ameesh
Originally posted by: Nocturnal
LOL! Someone from Dell called my house today. I think he was Bangaldash.
he was Bangladesh?


I think you need to learn how to speak English before you criticize others.
Yeah.. it's pretty tough being a country. Not to mention being a very poor country where floods during the monsoon season kill thousands of people.
 

Kadarin

Lifer
Nov 23, 2001
44,302
10
81
I say vote with your wallet, and take your business to a company that cares about your needs more than their own bottom line.
 

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