What a load of BS JD Powers is.
People believe what they want to believe. The blue hairs that have always driven a Oldsmobile think it's perfectly normal for the car to go into the dealership for service several times a year. That's the way it's always been, and they just plain don't know any better - so they give the car a good rating when JD asks.
If they switched to a Honda they would be shocked.
I've said it before on this board and I'll say it again. I'm in the wholesale auto biz and see thousands of cars a year of all makes. GM quality isn't getting any better. We keep the local dealerships VERY busy with warranty work.
For example, a new G6 that has been to the dealer at least half a dozen times for a transmission problem. Or our Duramax diesel trucks that you have to change the fuel filter every MONTH or you risk plugging up the injectors (they've already been replaced twice on one truck). Or the multitudes of Northstar engines that KNOCK (GM says it's normal), along with the 4.7s, 5.3s and 6.0s with the same problem. Driveline "clunks" in GM trucks - again GM says it's normal (there's TSBs addressing this). Hell we even had one late model GM that both front window regulators fell apart within a week of each other. These cars come off the assembly line with parts falling off.
I could go on.
The warranty thing is a last ditch effort to save themselves. They're going DOWN.
Ford first though.
People believe what they want to believe. The blue hairs that have always driven a Oldsmobile think it's perfectly normal for the car to go into the dealership for service several times a year. That's the way it's always been, and they just plain don't know any better - so they give the car a good rating when JD asks.
If they switched to a Honda they would be shocked.
I've said it before on this board and I'll say it again. I'm in the wholesale auto biz and see thousands of cars a year of all makes. GM quality isn't getting any better. We keep the local dealerships VERY busy with warranty work.
For example, a new G6 that has been to the dealer at least half a dozen times for a transmission problem. Or our Duramax diesel trucks that you have to change the fuel filter every MONTH or you risk plugging up the injectors (they've already been replaced twice on one truck). Or the multitudes of Northstar engines that KNOCK (GM says it's normal), along with the 4.7s, 5.3s and 6.0s with the same problem. Driveline "clunks" in GM trucks - again GM says it's normal (there's TSBs addressing this). Hell we even had one late model GM that both front window regulators fell apart within a week of each other. These cars come off the assembly line with parts falling off.
I could go on.
The warranty thing is a last ditch effort to save themselves. They're going DOWN.
Ford first though.
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