Giganews - Problems!

[LarryS]

Anyone having problems with Giganews lately? For the past two weeks I've been getting SLOW speeds.. IE - 250kbps. I emailed them twice and got a canned response about a bottleneck between me and them. Apparently it's affecting A LOT of people.

Anyone else?

 

[oniq]

Did you try doing a traceroute to the news server, see where it might be?

 

[waylman]

250k is slow?

 

[LarryS]

Does this tell you anything? (I have no idea)


news-40.giganews.com
1 330.ge-4-2-0.mpr2.iah1.us.above.net (64.125.104.19) 0.878 ms 0.793 ms 0.715 ms
2 so-0-0-0.mpr1.iah1.us.above.net (64.125.31.61) 0.966 ms 0.776 ms 0.779 ms
3 pos2-0.er1.atl4.us.above.net (64.125.31.26) 13.499 ms 13.321 ms 13.352 ms
4 so-4-0-0.cr1.lga2.us.mfnx.net (208.184.232.166) 28.887 ms 28.738 ms 28.684 ms
5 so-0-0-0.cr1.lga1.us.mfnx.net (208.185.0.245) 28.793 ms 28.706 ms 28.682 ms
6 pos11-0.pr1.lga1.us.above.net (64.125.30.186) 28.751 ms 28.583 ms 28.629 ms
7 above-oc12.lga.att.net (64.125.12.106) 50.611 ms 50.671 ms *
8 tbr1-p012402.n54ny.ip.att.net (12.122.11.213) 48.930 ms 51.763 ms 50.299 ms
9 tbr1-cl8.phlpa.ip.att.net (12.122.2.18) 52.359 ms 53.131 ms 53.524 ms
10 gar3-p300.phlpa.ip.att.net (12.123.137.61) 52.417 ms 53.042 ms 50.546 ms
11 12.118.114.10 (12.118.114.10) 51.211 ms 52.716 ms 52.521 ms
12 68.87.16.10 (68.87.16.10) 55.336 ms 54.264 ms 54.280 ms
13 68.87.18.10 (68.87.18.10) 55.270 ms 55.230 ms 55.088 ms
14 68.46.145.5 (68.46.145.5) 50.604 ms 56.878 ms 54.306 ms
15 * 172.30.118.84 (172.30.118.84) 54.679 ms 53.354 ms
16 * * *
17 * * *
Max number of unresponsive hops reached (firewall or filter?)

news-60.giganews.com
1 gw2-vlan201.ash.giganews.com (216.196.98.3) 1 ms 0 ms 0 ms
2 ge-4-3-0.mpr1.iad10.above.net (209.249.11.97) 0 ms 0 ms 0 ms
3 so-4-0-0.mpr1.iad2.us.above.net (64.125.30.118) 0 ms 0 ms 0 ms
4 so-4-0-0.cr2.iad1.us.above.net (209.249.0.133) 0 ms 0 ms 0 ms
5 so-2-0-0.cr2.lga1.us.mfnx.net (208.184.233.66) 5 ms 4 ms 5 ms
6 pos1-0.pr1.lga1.us.mfnx.net (208.184.233.218) 4 ms 4 ms 4 ms
7 above-oc12.lga.att.net (64.125.12.106) 26 ms * 26 ms
8 tbr1-p011601.n54ny.ip.att.net (12.123.1.122) 25 ms 27 ms 27 ms
9 tbr1-cl8.phlpa.ip.att.net (12.122.2.18) 30 ms * 28 ms
10 gar3-p300.phlpa.ip.att.net (12.123.137.61) 27 ms 27 ms 29 ms
11 12.118.114.10 (12.118.114.10) 29 ms 28 ms 27 ms
12 68.87.16.10 (68.87.16.10) 30 ms 28 ms *
13 68.87.18.10 (68.87.18.10) 37 ms 28 ms 30 ms
14 * 68.46.144.165 (68.46.144.165) 34 ms 32 ms
15 * 172.30.118.84 (172.30.118.84) 29 ms 30 ms
16 * * *
Max number of unresponsive hops reached (firewall or filter?)

 

[Kenny]

Originally posted by: waylman
250k is slow?

:Q

What speeds do you usually get LarryS?

 

[pulse8]

Originally posted by: Kenny

Originally posted by: waylman
250k is slow?

:Q

What speeds do you usually get LarryS?

That's 250kb not 250KB.

 

[Kenny]

Ah, that explains it. I was thinking he was just very bandwidth spoiled.

 

[LarryS]

Anyone have any ideas?

 

[waylman]

switch to easynews! I signed up last night and was getting 1.5mbps d/l's!!!!!

 

[royaldank]

Originally posted by: waylman
switch to easynews! I signed up last night and was getting 1.5mbps d/l's!!!!!

Or Newsfeeds...it always maxs out my 3 mb line.

 

[illustri]

i had this exact problem a month ago with usenetserver, and they gave me the response you got - some bottleneck between your isp and their servers

i contacted my isp to let them know about it, maybe it was some security measure they recently implemented - whatever

its fine now though i dont know which end was the problem and which one fixed

so do what you can contacting ppl, but dont worry, if there are others like you it'll be fixed soon, after all they want you as a customer