Gigabyte RMA blows

[Markfw]

So I would be more descriptive, but then I would have to infract myself.. Bottom line, their online screens won't allow my RMA, even though I have a real serial number, it gives me an error and the screen and I can not submit the RMA !!! It says "enter the real serial number"

So, a one year old 780ti is dead....

 

[digitaldurandal]

So I would be more descriptive, but then I would have to infract myself.. Bottom line, their online screens won't allow my RMA, even though I have a real serial number, it gives me an error and the screen and I can not submit the RMA !!! It says "enter the real serial number"

So, a one year old 780ti is dead....

Last year there were a few threads regarding issues with Gigabyte RMAs.

Unfortunately there are only a handful of companies you can buy from and expect an RMA to be honored.

I won't buy a non EVGA Nvidia product at this point.

 

[LTC8K6]

So I would be more descriptive, but then I would have to infract myself.. Bottom line, their online screens won't allow my RMA, even though I have a real serial number, it gives me an error and the screen and I can not submit the RMA !!! It says "enter the real serial number"

So, a one year old 780ti is dead....

Can you call them?

 

[waffleironhead]

Have you tried using a different browser to enter the rma?

 

[thilanliyan]

I've dealt with them for a motherboard and it was fine. Just call them.

 

[Seba]

Gigabyte RMA only blows for Nvidia cards? They also make AMD cards.

 

[Markfw]

Gigabyte RMA only blows for Nvidia cards? They also make AMD cards.

Where sis I say anything about AMD or Nvidia, NOWHERE

 

[mikeymikec]

Write them a letter if need be.

 

[Seba]

Where sis I say anything about AMD or Nvidia, NOWHERE

You posted this thread in Nvidia section. So this would imply that this problem is related only to Nvidia cards.

See? This split of the VC&G forum based on brands has some drawbacks.

 

[Markfw]

So I called them. It was a refurb, so 90 day warranty. DOA in 6 months. No more gigabyte for me.

 

[Markfw]

You posted this thread in Nvidia section. So this would imply that this problem is related only to Nvidia cards.

See? This split of the VC&G forum based on brands has some drawbacks.

Since nowhere in my discussion am I comparing AMD to NVidia, this is the correct place to post. If I was comparing, then general forum would be the place.

 

[LTC8K6]

So I called them. It was a refurb, so 90 day warranty. DOA in 6 months. No more gigabyte for me.

You said 1 year, and you left out "refurb".

Not fair, imo.

 

[Markfw]

You said 1 year, and you left out "refurb".

Not fair, imo.

I thought it was a year, then looked up my receipt when I talked to them. 11/2014. And I thought it was new until I looked at the receipt .

At least its a way for me to downsize my folding farm. I need to.

 

[SteveGrabowski]

Almost all refurbs have crappy 90 day warranties like that in the US. I can't believe anyone would buy them, since they seem like they're usually only 10% or so cheaper, at least when I see them listed on newegg.

 

[Markfw]

Almost all refurbs have crappy 90 day warranties like that in the US. I can't believe anyone would buy them, since they seem like they're usually only 10% or so cheaper, at least when I see them listed on newegg.

It was $100 off. And I have gotten refurbs for years. From newegg, its just returns they can't sell as new or open box I think, never had this happen before, so lesson learned.

 

[Mako88]

The G1 is a bit overrated by the community currently.

Good card for sure, but the MSI 6 and EVGA SC+ are within 3db tops and just as strong overclocking since none of them are binned at all (despite what Gigabyte claims on their website...nope, confirmed not binned).