Gigabyte GA-P35-DS3R audio problems

[tuan209]

Hey Guys,

Im having trouble installing the audio drivers for the mobo. Ive tried everything possible, but I cant seem to get it to work. Any suggestions?

 

[StopSign]

What troubles are you having? What exactly have you tried? How does it "not work?"

When you ask a question, please provide adequate information. We're not all telepathic.

 

[postmortemIA]

By 'rich' description you gave us, it seems you don't know what you are doing.

 

[nick31]

HI umm i'm having the same problem....so i will try to provide more information:

so the story is that i recently build a new machine for my friend and he has no audio no sound on his speakers...

System Specs:
Intel core2duo e6700
Gigabyte p35-ds3r
Geforce 8800
Kingston HyperX PC2-6400 DDR2 (2GB)
WindowsXP Pro

so i hooked everything up inside the case installed xp and installed the drivers from the mobo cd...
when installing the Microsoft UAA driver from the mobo cd i got an error message (something about it not being compatible and if i wanted to continue anyway)....

after that i tried installing these 2 programs from the gigabyte website:
1) Realtek Function driver for Realtek Azalia audio chip (Including Microsoft UAA Driver in English edition)
......and i get the error "install realtek hd audio driver failure !!"

2)Microsoft UAA (Universal Audio Architecture) Bus driver (Full Multi-language version )
.....computer just restarts when i click on the setup.exe file

the error message i get from WinAMP when trying to play a song/audio is:
Msg: no sound devices found
Error code: 2
Windowns error message a device ID has been used that is out of range for your system

i know this is allot of information but hoping it will make it that much easier to paint the picture lol....
so anyways thank you and any info will be greatly appreciated....thanks again!!

 

[ronach]

Just a thought here, the on-board audio function IS enabled in the bios RiiiGHT. This is easily overlooked in ones haste to get a new sys up and running.

 

[nick31]

umm how do you do that?...when the computer is starting i go to the bios and go to somewhere about the audio and its on auto (only options are auto/disabled)....
there was also something about speakers (where you turn on/off) from some program that was installed from the cd that came with the mobo....

but i think the Microsoft UAA did not install correctly or something....and i cant find a way to uninstall or reinstall it...so if anyone can help w/ that....

 

[postmortemIA]

Auto=enabled.

 

[firewolfsm]

Try downloading the drivers off Realtek's site and updating the BIOS.

 

[nick31]

i did try getting the drivers from the realteck's site and updating the bios...

right now i'm running xp...think the softwares might be for vista? even then when i downloaded the softwares they said under the requirements/compatibly that it will work for xp

 

[Mr K]

nick31 I also have that problem at the moment, with nearly the same hardware as you...
I have downloaded all the new software from gigabytes site as well, and my onboard sound is enabled in the bios...This really frustrating buying a R10000 PC, and not having sound...
Please let me know if you found the problem....

 

[nick31]

it seems that microsoft UAA that comes with the mobo cd is not supported by service pack 2 of xp..and i think you have to pay like $125 or something to get the program...

so if anyone can try this out microsoft UAA specifically for service pack 2 and see if it solves the problem that would be a great help...but wow talk about some BS problem

 

[danielbeper]

Hi guys, I was surfing looking for solutions to this problem, because just yesterday I assembled a computer with Motherboard GA-P35-DS3R, Processor Q6600, ATI Radeon X300 video card, 2GB RAM DDR2 667, well unfortunately I ran into the same issue as you did, with Windows XP, I updated to SP2 and all security, software, hardware patches available in windows update site, still can not install the Realtek audio drivers.
Has anyone of you found a solution yet, or do you still have the same problem?
Does going to Vista OS solve this issue?

 

[edog]

I just built a new system with the GA-P35-DS3R an E6420, ATI radeon x1950 pro, 2GB Crucial Ballistix. I slip streamed SP2 into XP Pro, after XP installed and booted to the desktop I put the gigabyte cd in and let it install everything except the yahoo bar. After it rebooted everything worked fine. I then wanted to run my hard drive in AHCI mode so I had to format and reload XP from scratch to install the drivers, I slip streamed the drivers into my XP SP2 disc and reloaded windows. This time the audio drivers would not load. So I went into the bios and turned off AHCI rebooted and then the audio drivers installed fine. I then went back into the bios an turned AHCI back on and the audio is still working fine. So it seems like the audio driver will load with SP2 installed but not with AHCI enabled.

 

[danielbeper]

Hello, I was able to fix it in the end, but it was tricky, after upgrading to SP2 and all patches, then I had to remove realtek and the WDN software installed, including KB888111xpsp2 update.
Once I removed all this, rebooted my system and installed in the following order (strictly, other order did not work for me), the kb835221, then kb888111xpsp2, then sp26334, then WDN_R172A, and at the very end, realtek drivers... this was the only way it worked for me............. what a headache...took me 3 days to reach this solution ....

 

[Chuk]

Originally posted by: danielbeper
Hello, I was able to fix it in the end, but it was tricky, after upgrading to SP2 and all patches, then I had to remove realtek and the WDN software installed, including KB888111xpsp2 update.
Once I removed all this, rebooted my system and installed in the following order (strictly, other order did not work for me), the kb835221, then kb888111xpsp2, then sp26334, then WDN_R172A, and at the very end, realtek drivers... this was the only way it worked for me............. what a headache...took me 3 days to reach this solution ....

What is the WDN software?

 

[tbeckinator]

Ran into exactly that problem. It was disabled in the bios. Can't believe I missed that! On reboot the installed drivers spun their magic, and behold....HD audio out my optical into my Denon!!

 

[OLpal]

I built with the DS3R & Vista 64 bit, never used the gigabyte cd yet & have no problems with sound so far !!! Hoope this gives you some kind of reference Help !!

Ol'Pal Gary

Originally posted by: danielbeper
Hi guys, I was surfing looking for solutions to this problem, because just yesterday I assembled a computer with Motherboard GA-P35-DS3R, Processor Q6600, ATI Radeon X300 video card, 2GB RAM DDR2 667, well unfortunately I ran into the same issue as you did, with Windows XP, I updated to SP2 and all security, software, hardware patches available in windows update site, still can not install the Realtek audio drivers.
Has anyone of you found a solution yet, or do you still have the same problem?
Does going to Vista OS solve this issue?

 

[vad111]

You will need to uninstall the Microsoft UAA driver, then reinstall your Realtech audio driver, look at this post:


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