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GF's computer hit with System Tool 2.20

Iron Woode

Iron Woode

Elite Member
Super Moderator
I need some advice in removing this thing.

she is also on dial-up. 🙁

MBAM can't remove it and Avira can't either.

I believe it may be a rootkit infection.

Windows XP.
 
Iron Woode said:
I need some advice in removing this thing.

she is also on dial-up. 🙁

MBAM can't remove it and Avira can't either.

I believe it may be a rootkit infection.

Windows XP.
Click to expand...

Hitman Pro to the rescue! Used as my backup plan and second scanner! Works 99% of the time!
 
The point being, once you can correctly identify what ails your computer, one is way ahead of the game. Because you can google the "system tool 2.20 infection" and get pages and pages of various removal tools.

So for chuckles and grins I did just that, and just clicked om one random link.

http://www.cleanpcguide.com/remove-system-tool-2-20-how-to-remove-system-tool-2-20/

Which claims spyware doctor can do as well as hitman, and I am somewhat willing to bet further search would find removal tools not linked to any specific programs that can do the job even better.

But OP, don't let grass grow under your feet, system tools 2.20 disables your GF's entire
security defenses, and if she continues to access the internet while all her computer security fails to function, she can catch all forms of very hard to identify malware that
makes system tools mild in comparison.
 
Lemon law said:
The point being, once you can correctly identify what ails your computer, one is way ahead of the game. Because you can google the "system tool 2.20 infection" and get pages and pages of various removal tools.

So for chuckles and grins I did just that, and just clicked om one random link.

http://www.cleanpcguide.com/remove-system-tool-2-20-how-to-remove-system-tool-2-20/

Which claims spyware doctor can do as well as hitman, and I am somewhat willing to bet further search would find removal tools not linked to any specific programs that can do the job even better.

But OP, don't let grass grow under your feet, system tools 2.20 disables your GF's entire
security defenses, and if she continues to access the internet while all her computer security fails to function, she can catch all forms of very hard to identify malware that
makes system tools mild in comparison.
Click to expand...

It is not portable like Hitman Pro can be.
 
MBAM should remove it, though your GF will have to disable System Tool before
scanning. She might need updating before scan.
To disable System tool, try entering one of its codes (they change rarely) here are around ten of them : http://www.2-viruses.com/remove-system-tool
If it does not work, reboot into safe mode and do a scan.
 
1. I had her scan with MBAM in safe-mode and it can't remove it.

2. I told her to turn off the PC until I am able to go over there.

3. I will try Hitman Pro on it and see what happens.
 
If Hitman Pro does not work, try this.
1. Boot into Safe Mode with networking, download and run rkill. If rkill.exe does not run try one of its variants. DO NOT reboot. If you have to reboot, you will have to run rkill again.
http://www.bleepingcomputer.com/forums/topic308364.html

I have found that MBAM will not detect certain rootkill malware.

2. If this is a rootkit infection, download and run TDSSKILLER
http://support.kaspersky.com/viruses/solutions?qid=208280684

3. Update MBAM and run it again.

4. If still infected run Combofix. Back up all your important files first before running Combofix.
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
 
update 1:

I just got home with her PC, because I worked all day today.

Now I will attempt to remove this crap.
 
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