A small business approached me with a chance to make some extra money. They have a windows 2000 network 1 exchange server a sonicwall pro 230 firewall. They also use veritas for tape backups and dsl for internet use. They also use the sonicwall to vpn into the network. Also they use a custom software application that I'm familiar with.This company has 30 employees. How much would you guys charge them for support I was thinking on the lines of 50 per hour with 20 hours of support a month this comes out to around to about 12,000 a year. A friend of mine works there and told me that some guy claims that he can support them for 5 hours a month is that possible. Also if any of you guys have ever done this could you please give me some pointers on how to structure the contract.