- Oct 23, 2000
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My townhhome complex was so big they had their own cable system. Well, comcast came in and gutted everything and came in each home and installed 2 new jacks, and sent everyone a letter a few days later saying they would be switching the service over to the comcast service, for digital cable and internet service *fiber lines*. Now here comes the weird part. We call the very next day and say we would like to signup for the internet service, she asked for our address etc. She says great we can come tomorrow and install that for you..... Now I thought that was kind of odd, I mean the very next day? One problem... we tried plugging in our coaxial cable from the new jacks into the tv and it STILL has no picture, static *like poltergeist*. So I call back and say if you are coming tomorrow to install cable modem and obviously you will be using the new jacks, how will it work if the jacks don't seem to be turned on. She put me on hold for 10 minutes, came back and said she spoke with the internet specialist and the lady doing the townhome conversions and they said we should be ready to go for tomorrow............ Is it just me or this not going to work? Does the tv not working, mean the internet cable modem won't either??? And if they do come and say WOOPS, sorry can't do it now, can I ask them to leave the stuff for me since I can do it anyway, or should I act all pissed and demand they fix it now?
