(This will prolly kill me in the future)
Heck I work for HP, I'm a CSR for Pavilion support(Tier 2), and I wouldn't buy an HP laptop or desktop. (let alone scanners or PDA's, though I do like their Printers and Cameras) Of course I am biased in the sense that people with working computers dont call in, but our processes, and procedures to say the least, suck.
(P.S. PMing me with HP computer problems will get you nowhere.)