Viper, you may want to read up on @home's purchase of Excite. Over the last 2 years or so, they've sunk so much money into it that it's ridiculous. While I doubt that Excite is the only problem, now that it's been cut free(by being sold to iWon.com); I think once @home is bought, it'll find itself close to, if not in the black without much of a rate change.
PS Thanks for specifying that you yelling at the whiners this time, and not all @home users this time