- Jul 12, 2001
- 20,079
- 15
- 81
My washing machine stopped spinning (during the spin cycle)! The belt is just slipping on the motor. It is a GE profile Washer and it came with just directions but absolutely nothing on how to tightening/changing the belt (I do have a new belt.) Online @ GE.com all it has is a copy of the manual I already have. Should I pay for a service manual at Sears? Yes they sell the belts for $4 but the service manual is much more than that.
Anyhow I took the front off and it seems the belt is slipping right pass the motor wheel. Changing the belt I think is the way to start but I have no directions and it looks as if getting to the middle wheel to replace the belt will be interesting to someone with fat hands! Anyone a GE tech? Or have experience with this sorta thing?
if it helps the model # is WPSR3100W0WWW
Last thing I used the online troubleshooter and it took a page where it said "Call your GE service technician"
New Edit Mon AM
My wife called a repair guy before I could take a look at it today. Repair guy said it has a bad Transmission! eek also that could have damaged the clutch as well.
It has a warranty except they charge labor... Labor could be more than half as much as a new washing machine ($306) I'm gonna see if they will wave the labor and service call as the repairman said if you put up enough stink they will not charge you.
I called GE and they have a guy coming out Wed morning and I am gonna nail him down on price. I told the lady on the phone the trans said it had a 10 year warranty. then she said it had 5 years. I told her it said right in the book "10 years warranty on transmission and tub" she said ok "show the book to the repair man. " I also told her that a guy already said it needed a new transmission and a clutch and she said she noted it but still didn't tell me anything about the service call or labor so I guess when the GE guy gets there I will tell him I was under the impression from the phone call and the manual which clearly states "We will replace at no charge to you" that it should be free. I suppose we'll have to see Wed if I can get it for free or else I'll tell him to leave if it will cost almost enough as a new washer.
Ack! this sucks :disgust::evil:
Anyhow I took the front off and it seems the belt is slipping right pass the motor wheel. Changing the belt I think is the way to start but I have no directions and it looks as if getting to the middle wheel to replace the belt will be interesting to someone with fat hands! Anyone a GE tech? Or have experience with this sorta thing?
if it helps the model # is WPSR3100W0WWW
Last thing I used the online troubleshooter and it took a page where it said "Call your GE service technician"
New Edit Mon AM
My wife called a repair guy before I could take a look at it today. Repair guy said it has a bad Transmission! eek also that could have damaged the clutch as well.
I called GE and they have a guy coming out Wed morning and I am gonna nail him down on price. I told the lady on the phone the trans said it had a 10 year warranty. then she said it had 5 years. I told her it said right in the book "10 years warranty on transmission and tub" she said ok "show the book to the repair man. " I also told her that a guy already said it needed a new transmission and a clutch and she said she noted it but still didn't tell me anything about the service call or labor so I guess when the GE guy gets there I will tell him I was under the impression from the phone call and the manual which clearly states "We will replace at no charge to you" that it should be free. I suppose we'll have to see Wed if I can get it for free or else I'll tell him to leave if it will cost almost enough as a new washer.
Ack! this sucks :disgust::evil:
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