Gateway FX7811 Died?

[Chrono]

To keep a long story short, I restarted my computer within Windows Vista 64bit edition and just kept seeing a blank screen. I thought this was weird. I powered on and off but nothing was appearing on screen. It's not even posting. Sad.

I've only had it a month and it's already giving me issues. Gateway support is not very good as well. I have to send it in for support and they say the turn around time may about 15 days from when they receive it. I should've just bought a Dell instead.

It's going to cost me about 30-40 dollars to ship this brick in. BTW, if you ever call up Gateway for support, don't even bother and just ask for a damn RMA asap. Their reps know nothing.

 

[IlllI]

yep. from what i've been hearing, gateway tech support is abysmal

is it possible to return it to the store you got it from?

 

[hans030390]

Originally posted by: clandren
yep. from what i've been hearing, gateway tech support is abysmal

is it possible to return it to the store you got it from?

I thought their support was fine. I had a bad hard drive, so they sent me a new one (no questions asked). I installed, it sent back the old one...the end. It took a while for the HD to get here (which did suck), but other than that, it was fine.

 

[Chrono]

It's been about a month since I've bought it. I think Best Buy's return policy is 14 days only. I didn't buy the extended warranty, assuming that Gateway would be okay, since I've never had any laptop die on me only a month after initially purchasing it. Now I wish I had bought the extended warranty!