Here is what he wrote.
" AT&T UVerse Sucks
For anyone that is considering at&t uverse I would say reconsider. These guys are idiots and can't get anything correct. I have had my service re-installed 3 times to work out the bugs and the bugs still remain. The DVR doesn't work very well if it works at all. Half the times I record a hockey or football game when I go back to watch the rest of the game that was recorded it only shows a blank screen. And for those of you who are jealous of my low 4 ping on the server, well don't worry it actually doesn't feel like 4 ping, I do get a hell of a lot of jumpyness, and unexplainable lag spikes. I checked everything, turn all services and any running programs in the background off and still the same. Also the HD channels are terrible, they are jittery. I really never cared about cable (other companies have you believe they are evil) but at least they were reliable, HD were awsome clarity and smooth, and gaming was very smooth. I have heard that verizon fios is pretty awsome, too bad I can't get verizon in my area, but I guess I will have to go back to time warner because it was a hell of a lot better than Uverse. Just rememer AT&T Uverse = idiots, a simple equation I don't think their service techs would understand"
"That was the craziest thing, I used to have sbcglobal dsl(now at&t) thru the old copper twisted pair and that rocked, It was really smooth and still ultra low ping. When they switched me from the old copper to the fiber they shut down the or I guess disconnected the copper and will not switch me back after I asked to switch me back. My downloads were much quicker than now. My only guess is that there must be a conflict between the signals of the tv and internet that run on the same fiber. They finally copped to known issues they have had since the beginning, I had to get transfered to the general manager of the Tech department. She said that the software engineers have been trying to get it fixed since last year and they have no expected date of the fix . Pisses me off though, the amount of time they had me waste both running through settings on my computer routers, and cable boxes as well as having techs come in for hours upon hours and 3 full reinstalls along with blatent lies of programs being blacked out, because they didn't record, on different channels and different times. If they would have just said that they were having issues with their program on the server side that would have been enough for me to wait until they had it fixed. Now I am leaving Uverse and going back to Time Warner. It was better than what I have now, but not as good as the dsl copper wire. Too bad they will not switch me back to it, their older technology is superior to their new technology.
I would change to satellite for tv but the only issue I have with them is the inclement weather, I live in Texas and remeber when I had dish network there was a lot of acquiring satellite signal and at the best times during games which you did not want to miss.
I think I'll go with the 10 meg cable, that would seem to rock.
Ben, I would wait for Uverse, don't jump into it probably for another year, they have soooo much to fix. They rolled it out way too early just to try and compete with Verizon fios (which I hear rocks both from gamers and tv lovers)."
"actually I went from Time warner to at&t Uverse and I would say it was better, not the best but certainly better. At least TW's HD channels did not skip or jitter. The other weird thing about Uverse is when I record a show it seemed to cut seconds off the show just before commercials, I noticed it happen almost every show, they stopped mid sentence. So I recorded a show and watched it live. On watching it live I didn't notice the cut off on mid sentence, right after the show finished I watched it recorded and sure enough it did cut the show off mid sentence seconds before the commercial break. I called them and told them, well the duplicated it and don't know why, so I guess the have even more re-programing to do on their dvr.
they certainly do have issues right now, all I can say is after having Uverse, sbc dsl on the copper, and time warner, right now Uverse does not deliver on what it promised. Time Warner is better (although they do have their issues, but not as many as Uverse) and that the old dsl technology was also superior to the Uverse dsl on fiber. I do remember that coble with timewarner wasn't the best out there, not better than my old dsl but since they will not change me back to the old dsl then all I have left is to go back to time warner, I remember it being smooth and I didn't have that high of dl/upl speeds either. I'll try it at 10mbs dl and see how it runs."
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