Galaxy S2 exchange sync problem

Exterous

Super Moderator
Jun 20, 2006
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Over the last couple of days I have noticed an odd problem crop up on my phone. I will get and receive emails happily for days and then suddenly it is 'unable to connect to server'. If I let it sit for a while it will eventually re-connect to the server. If I need more immediate access it will work if I delete the account on my phone and re-add it (with the exact same settings). This happens when I am connected to a strong wireless signal as well (and have no problems browsing the internet)

Anyone have any ideas why it is intermittantly not working?
 

Oyeve

Lifer
Oct 18, 1999
22,044
875
126
This has to do with OWA, not really the phones fault. Managing my company's exchange and owa system I really have no faith in owa. does the connection issue happen more at a particular time of day? You can change your push settings in the email app. usually set for 9-5 weedays or so. I change mine to 24/7 as I have to be on top of any email issues.
 

Exterous

Super Moderator
Jun 20, 2006
20,553
3,714
126
This has to do with OWA, not really the phones fault. Managing my company's exchange and owa system I really have no faith in owa. does the connection issue happen more at a particular time of day? You can change your push settings in the email app. usually set for 9-5 weedays or so. I change mine to 24/7 as I have to be on top of any email issues.

Both peak and off peak are already set to push. It happened two days ago at about 5:30, yesterday at about 6 and this morning starting at 8:30 and still going on
 

Exterous

Super Moderator
Jun 20, 2006
20,553
3,714
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Well, for whatever reason changing the wireless on/off option seems to resolve this. It happens either way but turning wifi on if its off or off if its on seems to re-establish the connection. Its not a fix but damn better than just waiting or setting up the mailbox from scratch