Gah!!! Screwed by newegg! :(

[Homerboy]

Well I ordered my Barton 2500+ and it arrives.
I got to open it and... hmm... what do I see but some strategically placed tape holding together a surgically cut packaging bubble. JUST enough to slide the little CPU "case" out, check it and replace it.

So I figure "what the hell" and open the sucker regardless of my findings. Plug it into the MB, get into bios and make my adjustments. Upon exiting bios and reboot I get no post, no nothing... just the dreaded "beeps".

I reset CMOS.
same thing.

I remove Battery
same thing.

I toss in old 1600+ boots up n/p.
Toss back in 2500+
Beeps.

GAH!!!

RMA.

I just can't believe I got railed by newegg.com I dont even have the heart to write a bad review.

 

[nick1985]

yeah, blame newegg for customers being a$$holes.

 

[Homerboy]

well first off Im not technically BLAMING newegg.com or anything... but obviously this slipped through their quality control correct?

I clearly stated that "I dont have the heart to write a bad review"

But thanks for your comment

 

[nageov3t]

I hate to say it but, erm, stuff happens

my department at the place I work builds about 10-15 servers / day. I was suprised at first at how many bad cpu's slipped through and had to be RMA'd, but it happens more often than you'd think.

 

[Homerboy]

yeah I know they cant catch em all... just venting I guess

 

[WobbleWobble]

Originally posted by: nick1985
yeah, blame newegg for customers being a$$holes.

WTF does this have to do with him being an asshole? If the CPU is DOA, what does the customer have to do with it?

But is your motherboard compatible with Bartons?

 

[bjc112]

Well he didn't say he was an asshoIe..

But i agree, it sucks. Things happen though.

But reguardless, i think newegg would be more than happy to overnight you a CPU. They definitely are numero UNO in customer service.

 

[Gravity]

Never got a bad processor but got a DOA MB from newegg two weeks ago. It was refurbed so I don't blame them. Also, not sure why you got stuck with the a$$ comment, that doesn't make any sense.

 

[Homerboy]

Originally posted by: bjc112
Well he didn't say he was an asshoIe..

But i agree, it sucks. Things happen though.

But reguardless, i think newegg would be more than happy to overnight you a CPU. They definitely are numero UNO in customer service.

Yeah the RMA was/is no issue... I can wait for standard turn around (impatienetly of course though). I'd guess the ORIGINAL customer got the CPU tested it to see how well it would OC or if it was unlocked etc... and when not happy with the results (or killing the CPU all together) shoved it back in for a return.

I dont think I was being called the asshole... rather that original customer (which he is for pulling sh!t like that)

 

[AIWGuru]

Originally posted by: WobbleWobble

Originally posted by: nick1985
yeah, blame newegg for customers being a$$holes.

WTF does this have to do with him being an asshole? If the CPU is DOA, what does the customer have to do with it?

But is your motherboard compatible with Bartons?

I believe he was suggesting that ANOTHER customer returned the processor to newegg as a working return when he had fried it.

 

[EeyoreX]

What I really want to know, is how is this a "Cases & Cooling" issue...?

\Dan

 

[nick1985]

Originally posted by: WobbleWobble

Originally posted by: nick1985
yeah, blame newegg for customers being a$$holes.

WTF does this have to do with him being an asshole? If the CPU is DOA, what does the customer have to do with it?

But is your motherboard compatible with Bartons?

i wasnt talking about HIM. try reading more carefully before flaming.

 

[Sheriff]

"well first off Im not technically BLAMING newegg.com or anything... but obviously this slipped through their quality control correct?"

LOL, funny thread and why it's in this Forum is beyond me but if

Gah!!! Screwed by newegg!

isn't blaming them then I sure got fooled !

 

[batmanuel]

Originally posted by: EeyoreX
What I really want to know, is how is this a "Cases & Cooling" issue...?

\Dan

Needs to go over to Brag and Moan. Lock anyone?

 

[Homerboy]

Originally posted by: batmanuel

Originally posted by: EeyoreX
What I really want to know, is how is this a "Cases & Cooling" issue...?

\Dan

Needs to go over to Brag and Moan. Lock anyone?

I love this crowd. Lighten up all...

TECHNICALLY I was scrrwed by newegg was I not? I ordered from them... and they shipped it to me. Newegg was in turn screwd by customer #1.

lock away as Im obvously taking up very important electrons in this forum

 

[mboy]

Originally posted by: Homerboy

Originally posted by: batmanuel

Originally posted by: EeyoreX
What I really want to know, is how is this a "Cases & Cooling" issue...?

\Dan

Needs to go over to Brag and Moan. Lock anyone?

I love this crowd. Lighten up all...

TECHNICALLY I was scrrwed by newegg was I not? I ordered from them... and they shipped it to me. Newegg was in turn screwd by customer #1.

lock away as Im obvously taking up very important electrons in this forum

Actually, it the CPU posted when you 1st put it in, then changed some settings and it did not work, then I do not see how it was a customer return that was fried after it initially posted when u put it in?

 

[Cogman]

really you might not have been screwed by newegg. IT MIGHT have been FedEx that somehow screwed up and dropped the box or somethin. Anyways just return it and get another. DOA's are things that I agree with being returned for replacements. As for me, I have bought about $1000 worth of stuff from newegg and never gotten a DOA on any one of them. So im guessing your just the freak 1/1000 that does.

 

[GonzoDaGr8]

Lock away as Im obvously taking up very important electrons in this forum

Heh, That is good sig material...

 

[Homerboy]

Update:

Well I got my RMA done. However I kinda got screwed there. They didnt resend a new Barton. Instead they jsut refunded my account $70.55. Even though I paid $83.00 for it. Restocking fee I presume? However, as I pointed out in the RMA and here for that matter, the box was open, albeit VERY surgically done, when I recevied it. Do I have proof of that? No I guess not... But its the God's honest truth.

This sucks. I emailed them back but I doubt I will come out ahead (or even for that matter) on this one. Ah well. Win some lose some.

 

[THEREALJMAN]

Several people have stated they recieved open goods from Newegg before. I think they put some returns directly back into stock. I had that happen from MWAVE once too. I got a mobo that obviously was used. I have mixed feelings on the process. I know a lot of people are dumbasses and return items for no reason. Why should the company suffer for that? On the other hand why do I the compentent consumer have to recieve a used peice of hardware for the same reason?

 

[Homerboy]

Originally posted by: THEREALJMAN
Several people have stated they recieved open goods from Newegg before. I think they put some returns directly back into stock. I had that happen from MWAVE once too. I got a mobo that obviously was used. I have mixed feelings on the process. I know a lot of people are dumbasses and return items for no reason. Why should the company suffer for that? On the other hand why do I the compentent consumer have to recieve a used peice of hardware for the same reason?

If they, or any company is selling an open item knowingly, and not advertising it as "open" Id assume that that has to be illegal on some level. There's no reason why they couldnt returned opened items into a special catagory as they do with refurbs etc and sell them for -10% or something (ala BestBuy and a million other stores) This 10% loss is the price for accepting returns...

 

[pspada]

A 10% loss would be made up by a 15% restocking fee, I would think.

 

[Homerboy]

Originally posted by: pspada
A 10% loss would be made up by a 15% restocking fee, I would think.

Good point
Still waiting to hear back from their service@newegg.com

 

[SithSolo1]

Hmm, my brother's Barton package from Newegg also had a slit in it(half way along the top edge of the back) when I opened it. I thought it was strange but said oh well. Well the chip works but it won't overclock for anything.

 

[Homerboy]

Originally posted by: SithSolo1
Hmm, my brother's Barton package from Newegg also had a slit in it(half way along the top edge of the back) when I opened it. I thought it was strange but said oh well. Well the chip works but it won't overclock for anything.

Thats EXACTLY how mine was