- May 19, 2011
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Something I've seen on a large number of occasions through my work is that Google Chrome's update system gets disabled as a result of a malware infection.
A quick check for whether its update system is working correctly is to go into its menu button and click 'About Google Chrome'. That normally triggers an update check (I think Chrome is up to something like v40 now), and it should report that it is up-to-date after a short time.
If there is a problem, it will throw an error during the update check.
To fix the error, go into the registry and check two locations:
HKLM > SOFTWARE > POLICIES
If a 'Google' key (ie. folder-type icon) is present here, I normally just delete it, as a GC installation does not normally put a key here in my experience.
HKCU > SOFTWARE > POLICIES
Again, 'Google' key, same drill.
Fire up GC again (no need to restart or anything), do the update check again, it should work fine.
This has worked in my experience every time IIRC.
Btw, the presence of this registry key is not a sign of a current / live infection, it's simply a registry key, but it still compromises GC's security to some extent.
Side note: Another (perhaps more obvious) point to check is whether you have any GC extensions installed that you didn't explicitly ask for, as well as checking Windows' proxy settings (Control Panel > Internet Options > Connections).
A quick check for whether its update system is working correctly is to go into its menu button and click 'About Google Chrome'. That normally triggers an update check (I think Chrome is up to something like v40 now), and it should report that it is up-to-date after a short time.
If there is a problem, it will throw an error during the update check.
To fix the error, go into the registry and check two locations:
HKLM > SOFTWARE > POLICIES
If a 'Google' key (ie. folder-type icon) is present here, I normally just delete it, as a GC installation does not normally put a key here in my experience.
HKCU > SOFTWARE > POLICIES
Again, 'Google' key, same drill.
Fire up GC again (no need to restart or anything), do the update check again, it should work fine.
This has worked in my experience every time IIRC.
Btw, the presence of this registry key is not a sign of a current / live infection, it's simply a registry key, but it still compromises GC's security to some extent.
Side note: Another (perhaps more obvious) point to check is whether you have any GC extensions installed that you didn't explicitly ask for, as well as checking Windows' proxy settings (Control Panel > Internet Options > Connections).
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