FYI: Norton enterprise products/services sold to Broadcom - Norton consumer products will now be called "Norton Lifelock"

[UsandThem]

https://www.forbes.com/sites/jeanba...iness-for-10-7-billion-analysis/#426414f47456

This happened back in August 2019, although I just came across it when looking at buying another year of Norton Security Premium (10 user license). I generally have paid $20 - $25 per year for this license for many years, and would buy a license from Amazon or Newegg when they were on sale. I've used Norton for over 20 years, and I've never had to give Symantec my credit card info or been automatically enrolled for renewal since I had a pre-paid yearly license.

Apparently going forward, they offer five different versions of Norton consumer antivirus-type products:

• Norton Antivirus Plus
• Norton 360 Standard
• Norton 360 Deluxe
• Norton 360 w/ LifeLock Select
• Norton 360 w/ Ultimate Plus

The pricing for their product lineup is pretty pricey, and if someone needs a 10 user license like I do, the only option is to go with their highest tier offering, and in order to be able to activate the license and use the product, you must provide a credit card number to Symantec (regardless of where you bought the license). Finally, you will automatically be put on auto-renewal, but they say you can cancel that at a later time.




I checked my remaining time I have with my Norton Security Premium license (50 days), and from within the program it offered me the option of renewing the existing product's license for $19.99 for one year. The product is now discontinued, so I'm not sure if it's a "grandfathered" option or not for existing users. I do know I will seriously think about switching to something like Bitdefender Total Security 10 users (around $30 per year) when it comes time to renew.

 

[Muadib]

I too am a long time Norton user. This last year has been my worst as a customer. It seemed like every other day, they have been pushing me to upgrade to Norton 360. I have 64 days left with them. I will spend that time looking for a replacement.

 

[UsandThem]

I too am a long time Norton user. This last year has been my worst as a customer. It seemed like every other day, they have been pushing me to upgrade to Norton 360. I have 64 days left with them. I will spend that time looking for a replacement.

I almost upgraded to it when they first began offering it via email, but literally the same day I noticed their listing at Newegg stated "credit card or PayPal required to activate".

Since that time, I've probably received 30+ emails trying to get me to convert to the "free upgrade". I 100% agree about feeling that this has been their worst year as well (I've used Norton since 1997 I believe). I've also noticed impact on system performance has increased on the new 360 versions compared to my product as well.

 

[Muadib]

I'm going to give Bitdefender Total Security a try. It gets good ratings at PC mag, TechRadar, and Cnet. I'll check again next year, and see how Norton does. Thanks for the info!

 

[VirtualLarry]

I almost upgraded to it when they first began offering it via email, but literally the same day I noticed their listing at Newegg stated "credit card or PayPal required to activate".

That's downright insane. I hope people migrate in droves away from Norton.

I've noticed that the free version of Malwarebytes now requires an e-mail address "for commercial communications" before it will even let you install and use it.

 

[UsandThem]

That's downright insane. I hope people migrate in droves away from Norton.

I've noticed that the free version of Malwarebytes now requires an e-mail address "for commercial communications" before it will even let you install and use it.

At least someone could sign up for a free junk/advertising email address (like Proton Mail for example), and not be too inconvenienced.

I just hate supplying my credit card to any product/service that automatically renews me at full MSRP.

 

[compcons]

If you can get the Norton installer and your activation key, you don't need to give them payment info. I have been installing and renewing for almost a decade this way.

That said, Broadcom is not a security company and the CEO has already announced the product lines they will be maintaining. I don't recall consumer endpoint being on the list. Unfortunately I have quite a few licenses left to burn through.

Everyone should be finding an alternate solution while they find someone to but the consumer stuff.